2 of 2 Permanent IT Operations Manager Jobs in Warwickshire

management system that will let the business scale. You will sit on the senior leadership team, with a clear route to a Head of Operations role and you will: Design and embed processes and documentation across operations Lead the rollout of Halo for tickets, SLAs, escalations and knowledge … Manage a small technical team plus outsourced service desk and NOC partners Report operations KPIs to the leadership team every month What you will bring: Service delivery or operations management in an IT services, MSP or ISP business ITIL style process design and a real ...

Do you want to own process and drive structured change for a growing network and cyber security business? They have broken through a revenue plateau and are growing again. Right now too much knowledge sits ...