IT Support Engineer L1 and L2 - Google Workspace & M365
- Hiring Organisation
- Salt Search
- Location
- Stratford-upon-Avon, Warwickshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £30,000 per annum
onboarding/offboarding and guide users on best practices. Log, manage, and resolve incidents using ITSM tools, escalating where required. Support MDM, SSO , and identity management solutions. Diagnose network and connectivity issues (LAN, Wi-Fi, VPN, printers, shared drives). Maintain clear documentation and contribute to knowledge base … articles. Required Skills & Experience Experience supporting Google Workspace and Microsoft 365 in a corporate environment. Strong understanding of admin portals, user management, and security settings. Comfortable supporting both Mac and PC users. Familiarity with ITIL processes and ticketing systems (e.g. Jira, JumpCloud). Experience with Slack/Salesforce ...