Director of Customer Success
- Hiring Organisation
- 4Square Recruitment Ltd
- Location
- Stratford-Upon-Avon, England, United Kingdom
full customer lifecycle. This is a strategic leadership role responsible for driving customer value, adoption, retention, and growth, while aligning closely with sales, product, and wider business objectives. The Role As Director of Customer Success, you will lead both pre-sales (Solutions) and post-sales (Customer Success/… high-performing, customer-centric team Drive measurable outcomes across customer satisfaction, retention, and growth Provide customer and market insights to influence product roadmap and strategy Pre-Sales (Solutions) Partner with sales and product teams to design scalable, value-driven solutions Oversee proposals, RFP responses ...