Our highly regarded and growing client is looking to add a Product Support Engineer to their well-established & International Product Management team. If you are a Product Manager, Product or Technical Engineer/Support waiting to be re challenged then this role could be ideal for you! Especially, if you pride yourself on your ability to … be able to interpret and present technical product information. Job Title: Product Support Engineer Location: Warwick Salary: Competitive - to be fully disclosed by the recruiter + Bonus Hours: Flexible start and finish times & Hybrid 1 day per week Benefits: 25 days holiday, attractive company bonus scheme, flexible working, yearly salary reviews etc. Product Support Engineer key responsibilities … Developing and executing the productstrategy, implementing the categoryroadmap.* Effectively working towards a group sales strategy utilising sales analytics and data to allow for a more proactive approach.* Completion and presentation of regular category reviews, analysing performance against previous targets and identifying opportunity to close performance gaps.* Managing the product portfolio, focusing on new productMore ❯
Role Shape the Future of Customer Experience at Holland & Barrett Are you ready to take the lead on transforming how we support millions of customers every year? As the Product Manager for our Customer Engagement Centre (CEC), you'll drive the day-to-day productstrategy, delivery, and optimisation of our core customer support platforms. This role … with colleagues across Customer Engagement Centre, Digital, and Technology to identify opportunities, remove friction for customers and agents, and deliver solutions that improve our KPIs. Key Responsibilities Own the product roadmap and lifecycle for our CEC systems Work closely with Customer Engagement, Digital, and Tech teams to identify and deliver improvements that enable agents to support customers more effectively … priorities, status, and impacts clearly ensuring everyone is aligned and focused on what matters most Set and deliver against OKRs, measuring the impact and value of changes. Required Skills: Product Management: 2-5 years experience as a Product Manager, with a track record of delivering changes that drive real improvements to business KPIs and OKRs. BAU Operations: Experience More ❯
s biggest organisations to deliver mission-critical data and infrastructure solutions, and now we re looking for a Senior Account Manager who s ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire … IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over … satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and More ❯
IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over … satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and … of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. - Are You Our Perfect More ❯
