Network Aftersales Coach
- Hiring Organisation
- MSX International
- Location
- Warwick, Warwickshire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
deliver improved customer satisfaction and commercial performance. Ensuring service levels are maintained to the client by consistently applying the coaching structure, using agreed analysis tools and presenting a professional image. Role Purpose To work with Retailers within the Volkswagen Group network to support improvements across a number … part of a team to: Deliver improvements in a number of aftersales based Key Performance Indicators Working with business management and staff to root cause areas of underperformance and coach improved techniques in: Customer Satisfaction Commercial performance (EVHC) Customer preparation and Technical Pre Plan Team working and communication ...