6 of 6 Permanent Service Delivery Jobs in Warwickshire

Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: £55k Role Profile The IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management, drives … ensures that IT services align with business needs. The ideal candidate will works closely with technical teams, vendors, and business stakeholders to maintain service stability and enhance user satisfaction, driving a customercentric culture within the TechTeam. The SDM should have a broad understanding of cloud, infrastructure and applications ...

Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: £55k Role Profile The IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management, drives ...

best practices. Collaborate with stakeholders and external partners to drive innovation and improvements. Perform impact analysis and quality assurance for system modifications. Balance service delivery with cost efficiency , taking ownership of technical decisions. Build strong relationships with suppliers and managed service providers . Skills & Experience Required: Proven … experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience ...

across our Technology function. This role plays a critical part in ensuring that technology change, cybersecurity, and risk management are delivered effectively, enabling robust service delivery and supporting business performance. You will be responsible for defining and operating governance processes that are practical, value adding, and aligned with … services. Track mitigation actions and provide clear reporting to senior leadership on the risk posture. Change Governance Manage and oversee technology change processes across service, infrastructure, and solutions. Ensure effective risk based assessment of changes, balancing delivery velocity and risk control. Cyber & Information Security Work closely with ...

Server administration and maintenance tasks. • Log, track, and resolve incidents efficiently, escalating where necessary. • Work closely with the wider IT team to ensure smooth service delivery. Key Requirements of the IT Support Analyst: • 2–3 years' experience in a 1st/2nd line IT support role. • Strong experience with ...

solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from … users. You'll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Stratford upon Avon based office, 1x day per week office-based. Occasional client site travel when required ...