11 of 11 Permanent Service Management Jobs in Warwickshire

systems, with a particular focus on SAP applications. This is an exciting opportunity to play a key role in supporting both day-to-day service and continuous improvement across a range of applications including SAP S/4HANA, SAP FSM, Ariba, Ortec, and Paragon. Employment type: Permanent Location: Warwick … systems, with a particular focus on SAP applications. This is an exciting opportunity to play a key role in supporting both day-to-day service and continuous improvement across a range of applications including SAP S/4HANA, SAP FSM, Ariba, Ortec, and Paragon. What you'll be doing … technical stakeholders. What we're looking for: Essential: Strong experience in SAP environments, ideally in one or more of the following areas: Finance, Field Service Management, Engineering, Warehouse Management, Sales & Distribution, Logistics. Solid technical and analytical skills, with a strong attention to detail. Proven problem-solving capabilities More ❯

Job Title: Service Desk Team Lead Salary: £ 38,000 - £42,500 Location: Leicester (Hybrid) The Opportunity This role will see you overseeing the day-to-day operations of a busy service desk, leading a team to deliver high-quality technical support while driving service improvements. It's … a hybrid position based in Leicester, offering a collaborative environment and the chance to make a real impact on service delivery standards. Benefits: Be part of a forward-thinking, innovative organization leading the automotive retail industry. Work within a dynamic and collaborative IT team. Competitive salary and benefits Career … development opportunities within a growing business. Hybrid working Key Responsibilities Service Management: Ensure all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support More ❯

Job Title: Service Desk Team Lead Salary: £ 38,000 - £42,500 Location: Leicester (Hybrid) The Opportunity This role will see you overseeing the day-to-day operations of a busy service desk, leading a team to deliver high-quality technical support while driving service improvements. It's … a hybrid position based in Leicester, offering a collaborative environment and the chance to make a real impact on service delivery standards. Benefits: Be part of a forward-thinking, innovative organization leading the automotive retail industry. Work within a dynamic and collaborative IT team. Competitive salary and benefits Career … development opportunities within a growing business. Hybrid working Key Responsibilities Service Management: Ensure all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support More ❯

Infrastructure Engineer - Data Platform Services to join our CIDO department. As a Subject Matter Expert (SME), you will provide strategic expertise to ensure effective management of technical and business services within your specialist area. You will be responsible for the transition and ongoing support of relevant solutions at CBS … AWS Redshift, AWS concepts & practices, Agile methodologies, ServiceNow, and Jira Knowledge of SQL Server databases, supporting applications within AWS and Azure, and understanding systems management procedures in a large, mission-critical environment Experience with capacity planning, performance tuning, proactive monitoring, ITIL-based service management, and creating documentation More ❯

profile: Higher education with IT background (University degree is an asset). At least 5 years of experience in application support. Experience with IT service management frameworks (ITIL) and ticketing systems. Experience with automation and scripting, knowledge of programming languages. Knowledge of cloud. Possess or be able to More ❯

and improving operational efficiency. In this role, you will work closely with business and technical partners, subject matter experts, and internal Cyber, Data, and Service Management and other teams, in the delivery and support of applications. You will seek to ensure that the needs of business users are … continuous improvement is being achieved. Other key accountabilities include:- Oversee the daily operations of Shared Services applications systems, ensuring high availability and performance. Deliver Service Requests and Small Improvement Requests to SLA. Ensure resources are allocated to support business as usual and project work in accordance with the relevant … with this in mind the criteria are listed below. Understanding of SAP systems and integration technologies Understanding of SAP best practice Knowledge of API management and security best practices Familiarity with middleware technologies and integration patterns Experience in leading and mentoring a technical team Excellent problem-solving and analytical More ❯

and develop your team, fostering a collaborative, solution-oriented culture. Oversee the delivery of high-quality IT support services to internal stakeholders, ensuring that service levels are met or exceeded. Manage escalations and complex technical issues, ensuring that they are resolved in a timely and efficient manner. Develop and … to detail and a proactive approach to problem-solving are essential, particularly when managing escalations and ensuring high-quality IT support. Experience with IT service management tools is an advantage, though full training on our systems will be provided. A strong desire to lead by example, drive team … Benefits including: Holiday of 23 days’ basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme Healthcare – Westfield Health Cashplan scheme, access to money back on dental, optical, consultation, therapy treatments and wellbeing treatments, hospital treatment insurance, Employee Assistance More ❯

and develop your team, fostering a collaborative, solution-oriented culture. Oversee the delivery of high-quality IT support services to internal stakeholders, ensuring that service levels are met or exceeded. Manage escalations and complex technical issues, ensuring that they are resolved in a timely and efficient manner. Develop and … to detail and a proactive approach to problem-solving are essential, particularly when managing escalations and ensuring high-quality IT support. Experience with IT service management tools is an advantage, though full training on our systems will be provided. A strong desire to lead by example, drive team … Benefits including: Holiday of 23 days’ basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme Healthcare – Westfield Health Cashplan scheme, access to money back on dental, optical, consultation, therapy treatments and wellbeing treatments, hospital treatment insurance, Employee Assistance More ❯

collaborative culture. Work with Product Managers and Engineers to define product vision and technical directions. Manage end-to-end product ownership, including change and service management. Promote best engineering practices and agile delivery methodologies. Oversee budgets, ensure process adherence, and uphold standards. Who you are Experienced engineering leader with More ❯

EVERYTHING YOU NEED TO KNOW In this new role at Severn Trent, we're looking for an experienced Salesforce Engineer with experience of Field Service Management (FSM) who will support the stabilisation, integration, and continued maintenance of the application into our business. As an experienced engineer in the … close collaboration with our Enterprise & Solution Architects to ensure the future of the applications is fit for purpose. Other key responsibilities include: Providing customer service support by troubleshooting application issues and documenting root causes, keeping stakeholders updated. Ensuring standard requests are completed within SLA and small application changes are More ❯

want to do big things, and we have the roles to make that happen./p p An exciting opportunity has arisen within IT Service Protection team for a manager as part of IT Service Management. This multidisciplinary role is a great opportunity to engage across the Business … through prescribed governance principles to our most important production IT Services./p p Cloud Governance is a new team within a mature ITIL Service Protection framework which will govern the safe and effective delivery of both Cloud Project Change & BAU maintenance and activities across the bank’s Cloud … IT infrastructure. To underpin this and other changes, a firm understanding and management of Cloud & IT Change Management is essential in maintaining a firm route to live./p p Reporting directly to the Service Protection Manager, this is an important role in protecting quality of Cloud More ❯