Guest Services Manager
Coventry, Warwickshire, United Kingdom
Exclusivepeople
Salary plus fantastic benefits Closing Date: 13th August 2025 In a Nutshell A very rare opportunity has arisen at Ansty Hall Hotel. We are actively seeking a Guest Services Manager who'll report into the Operations Manager and will lead, motivate and inspire the Guest Services team to ensure that every guest and visitor has a … and memorable. If this sounds like the perfect role for you, keep reading and apply today! Share Lots to do, but lots of fun As our new Guest Services Manager , you'll report into the Front Office Manager and will be responsible for: • Leading the day-to-day operations of our Guest Services team to deliver … a seamless guest experience. • Setting and maintaining high standards of guest care, team presentation, and service delivery across all touchpoints. • Acting as the main point of contact for guests, managing check-in/check-out procedures, room allocations, and special requirements. • Coaching, mentoring, and developing the Guest Services team through hands-on leadership, feedback, coaching and training. • Ensuring public More ❯
Employment Type: Permanent
Salary: GBP Annual
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