3 of 3 Permanent Customer Service Jobs in Waterlooville

are currently recruiting for an experienced Account Manager to join our expanding team. This is a fantastic opportunity for someone with a strong track record of developing long-term customer relationships, ideally in the EPOS or retail software industry. You will take ownership of a portfolio of existing customers, working to ensure they are realising the full value of … our solutions. From driving adoption of our latest features to cross-selling new modules and services youll play a key role in customer success, revenue growth, and long-term retention. The role will also focus on migrating clients to our integrated payments solution, ClearAccept, using a consultative and strategic approach to influence decision-making and adoption. What youll do … Build strong relationships with existing clients and maintain regular contact to ensure satisfaction and retention Identify and close cross-sell and upsell opportunities within your customer base to meet agreed sales targets Develop a deep understanding of Swan Retails solutions and guide customers to use our tools more effectively Provide consultative guidance to customers to align their technology roadmaps More ❯

Fi, telecoms, and hosted VOIP services , for both residential and commercial clients. This role offers the chance to work on technically diverse projects, delivering high-quality installations and exceptional customer service. Key Responsibilities Install, configure, and maintain telephone systems, IP networks, Wi-Fi, and IP CCTV Deliver reliable installations of Hosted (VOIP/SIP) telephony systems and PBX solutions … a professional standard Configure and support IP CCTV systems , including HIKVision and similar brands Ensure all work is completed to high quality and safety standards Provide excellent communication and customer service on-site Requirements The ideal candidate will have: A background in Telecommunications, Networking, or CCTV installations Experience with Wi-Fi hardware and network equipment (DrayTek, Ubiquiti, etc. More ❯

work, including heavy lifting and equipment repair. Interpret schematics to guide restoration processes and troubleshoot issues. Maintain a safe and organised workspace while adhering to safety protocols. Provide excellent customer service by communicating project updates and addressing client inquiries clearly. Collaborate with team members to optimise workflow and project efficiency. Qualifications and requirements for the Engine Workshop Build More ❯