First Line IT Service Desk Analyst
- Hiring Organisation
- Key Recruitment Limited
- Location
- Waterlooville, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 28,000 Annual
support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout the support process. Escalate complex issues to senior technical teams with clear and complete handover information. Support user ...