First Line IT Service Desk Analyst
- Hiring Organisation
- Key Recruitment Limited
- Location
- Waterlooville, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 28,000 Annual
environment. Good knowledge of Microsoft 365 administration and troubleshooting. Experience using IT ticketing or service management systems. Strong communication, customer service and problem-solving skills. Ability to prioritise workload, follow processes and work to SLAs. Desirable ITIL knowledge or certification. Experience working within ISO or other structured service ...