3 of 3 Permanent Support Engineer Jobs in Waterlooville

3rd Line I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rd line support. This role is based fully on site. 3rd Line I.T Support Engineer Job Overview Team Leadership & Collaboration - Work closely with the … team, leading by example and fostering a culture of shared learning and improvement. 3rd Line Support - Resolve complex IT issues across networking, servers, cloud, and security. Proactive IT Management - Maintain and improve IT systems. Projects & Migrations - Implement IT projects including cloud migrations and security enhancements. Cyber Security Best Practices - Ensure compliance and security standards. 3rd Line I.T Support Engineer Job Requirements 3rd line support experience A true team player - Someone that works best when surrounded by like-minded people and thrives in a collaborative environment MSP experience is essential Networking Knowledge - Focus on Ubiquiti Unifi & Mikrotik. Windows Server Expertise - AD, DNS, DHCP, Group Policy, Hyper-V/VMware. Microsoft 365 & Azure - Administration, migrations, security best More ❯

3rd Line I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rd line support. This role is based fully on site. 3rd Line I.T Support Engineer Job Overview Team Leadership & Collaboration - Work closely with the More ❯

We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. You will provide a high level of technical support … demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors when necessary … a quality service. Excellent written and verbal communication skills. A team player who can contribute to a collaborative working environment An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the support and management of Microsoft 365 products, including but More ❯