IBMi Service Desk Analyst
- Hiring Organisation
- Proactive Appointments
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
including Finance, Manufacturing, and Retail, ensuring high availability and optimal performance of critical infrastructure. Key Responsibilities Provide 1st and 2nd line remote support for IBM i/Power Systems environments Monitor and manage enterprise systems, backups, HA and DR processes Investigate and resolve incidents through to completion Perform patching, upgrades … Collaborate with internal teams to deliver excellent customer outcomes Skills & Experience Minimum 4 years’ experience in a senior Service Desk or Operations role Strong IBM i (Power i) expertise in enterprise environments Experience with IBM i OS, BRMS, work & performance management Knowledge of SQL, CL, SSL, key management, virtualisation ...