1 of 1 Permanent ITSM Jobs in Watford

suppliers Lead the stabilisation of IT services, addressing risks and strengthening controls Own the re-procurement and mobilisation of managed service providers, including ITSM tooling Design and deliver a business-aligned IT service delivery model that supports operational excellence Drive infrastructure and network resilience, including backup, recovery, and lifecycle management … supplier-led IT operating models and integrating multiple systems, suppliers, and platforms. Strong background delivering IT transformation and service-improvement programmes. Solid understanding of ITSM principles , service desk operations, incident and asset management. Strong technical knowledge across infrastructure, networks, hosting, and cloud/hybrid environments. Experience overseeing resilience, backup, disaster ...