2 of 2 Permanent Project Management Jobs in Welwyn Garden City

summary The Digital Transformation Project Manager will lead and deliver strategic transformation initiatives that enhance the quality, accessibility, and efficiency of HUC services. Working across clinical, operational, and technical teams, the role is responsible for managing complex digital projects that support service innovation, improve patient experience, strengthen system integration … evaluation of digital transformation projects across the organisation, ensuring delivery within agreed timescales, budgets, and quality standards Manage multiple complex projects simultaneously, applying recognised project management methodologies to ensure effective governance, risk management, and stakeholder engagement. Produce and maintain comprehensive project documentation including business cases, project ...

requests within agreed service levels, and escalating problems where required with accurate triage information. It also includes logging all support activity through IT service management processes, supporting users through multiple contact channels, and delivering excellent customer service to a wide range of stakeholders. The postholder will contribute to service … outstanding customer service with the ability to communicate effectively with a broad customer base. In accordance with ITIL best practice for Request and Incident Management, investigate research and resolve the end user's requests/incidents in a responsive manner. This may be achieved by physical site visit ...