2nd Line Support Engineer
- Hiring Organisation
- Searchability
- Location
- Wembley, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £29,000 - £33,000 per annum
Your responsibilities will include: Providing 2nd line support to staff and students Managing incidents, service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF Supporting Windows Server and Hyper … environments Troubleshooting networking issues including VLANs, Wi-Fi and firewalls Supporting Chromebooks, Apple devices and Windows desktops Maintaining school technology including smartboards and AV equipment Working with school systems such as MIS and Edulink Keeping documentation and tickets up to date Building strong relationships with teaching staff ...