2 of 2 Permanent IT Manager Jobs in West End of London

well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment and technology trends that ...

well-established MSP client is urgently recruiting for an IT Service Desk Lead/Manager to oversee the day-to-day operation of the Service Desk, ensuring the delivery of high-quality IT support and an excellent customer experience across its client base. The successful candidate will … change processes, ensuring recurring issues are identified, investigated and addressed to minimise future disruption. Ensuring accurate documentation of support procedures, knowledge base articles and IT systems to promote consistency and effective knowledge sharing across the team. Identifying opportunities to improve Service Desk processes, operational efficiency and the overall ...