2 of 2 Permanent Microsoft 365 Jobs in West End of London

Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification … Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts ...

role: User Support & Troubleshooting: Efficiently resolve escalated tickets from 1st line support, diagnose and resolve issues related to Windows OS, Office 365, and endpoint connectivity. Endpoint Management: Deploy and configure devices using Intune or Images, package new approved applications for deployment, and provide manual installation when necessary. Documentation … services. Tape Changes: Perform tape changes or insertions as required for backup & recovery tasks. Required Skills & Qualifications: Knowledge: Proficient in Windows OS and Office 365 troubleshooting, network troubleshooting, and using endpoint management tools like Intune. Skills: Strong in root cause analysis, documentation, knowledge sharing, and cross-team collaboration. ...