Head of Infrastructure Operations
- Hiring Organisation
- Centrica
- Location
- West London, London, United Kingdom
- Employment Type
- Permanent
/P2), stakeholder communications, root cause analysis, and service recovery. Govern ITIL processes including Incident, Problem, Change, Configuration, and Service Request Management. Maintain CMDB accuracy, service mapping, and dependency management to support operations and governance. Drive Post-Incident and Post-Change Reviews, ensuring lessons learned translate into measurable improvements. ...