ACE), Asia, and Latin America. The successful candidate will act as a trusted technology partner to the business, driving innovation and enabling key capabilities-primarily focusing on Customer Relationship Management (CRM) and Events Management. This role will collaborate closely with cross functional teams including Global Commercial Operations, Marketing, Medical Affairs, Business Conduct, and IT. It will be instrumental in … of commercial excellence at Gilead, contributing to our mission of creating a healthier world for all. Gilead is currently in the process of selecting its Next Generation Customer Relationship Management (CRM) solution, a strategic initiative aimed at transforming commercial capabilities across its global operations. This role will play a leading part in the implementation of the new CRM platform … complex technology initiatives, from ideation and architecture through deployment and sustainment, ensuring alignment with enterprise strategy and business needs. Define and maintain the strategic roadmap for CRM and Events Management capabilities, collaborating with business stakeholders, product owners, and ecosystem teams such as Data & Analytics. Partnering with CRM and Events Management Capability Managers, serve as the focal point for More ❯
West London, London, United Kingdom Hybrid/Remote Options
Morson Edge
requirements and value use cases to ensure platform investment delivers maximum value aligned to business priorities. The I&T ServiceNow Product Owner will also be responsible for ongoing platform management and operational excellence. At Urenco we're committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking … achieve targets. • Coordinate customer testing and support end users during Solution testing ensuring robust checking of platform before release to wider user base. Coordinate product launches and deliver organisational changemanagement through appropriate communications and training. Adapt products based on changing customer/user needs and creates retirement and transition plans • Ensuring the platform is maintained and working … efficiently through effective release management, upgrades and patch management. Including end user engagement concerning planned maintenance and downtime of the service. • Management of the Knowledge Management Database within ServiceNow. • Ensuring all documentation relating to the platform is up to date, accurate and easily accessible for all users. What do you need to thrive in this role More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
North West London, London, England, United Kingdom
ITOL Recruit
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
Harrow On The Hill, Harrow, Middlesex, England, United Kingdom
ITOL Recruit
secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, changemanagement and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯
Harrow, London, United Kingdom Hybrid/Remote Options
Robert Half
trends, identify root causes, and recommend improvements to reduce ticket volumes. Collaborate with business and IT stakeholders to deliver enhancements aligned with D365 best practices. Participate in governance and changemanagement processes (CAB). What you'll need Proven experience supporting Dynamics 365 F&O (or AX 2012) in a global environment. Strong functional knowledge across multiple modules … such as AP, AR, GL, Sales, Purchasing, Inventory, or Fixed Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem, Change). Ability to use Excel add-ins and basic SQL for data checks. Excellent communication skills and stakeholder management ability. Nice to have Background in Finance or Operations. Knowledge of Azure More ❯
Harrow, Middlesex, England, United Kingdom Hybrid/Remote Options
Robert Half
trends, identify root causes, and recommend improvements to reduce ticket volumes. Collaborate with business and IT stakeholders to deliver enhancements aligned with D365 best practices. Participate in governance and changemanagement processes (CAB). What you'll need Proven experience supporting Dynamics 365 F&O (or AX 2012) in a global environment. Strong functional knowledge across multiple modules … such as AP, AR, GL, Sales, Purchasing, Inventory, or Fixed Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem, Change). Ability to use Excel add-ins and basic SQL for data checks. Excellent communication skills and stakeholder management ability. Nice to have Background in Finance or Operations. Knowledge of Azure More ❯
customer service processes, data flows and user journeys. Deliver training, onboarding and support to drive CRM adoption globally. Monitor performance, user feedback and data integrity, ensuring continuous improvement. Support changemanagement and communication activities throughout the programme. About You Experience delivering at least one full-cycle, multi-country Microsoft Dynamics 365 Customer Service implementation. Strong understanding of CRM … strategy, data architecture and customer lifecycle management. Experience integrating CRM with ERP (ideally D365 F&O) and eCommerce platforms. Excellent project management and stakeholder communication skills. Proactive, self-starting, and passionate about enabling teams through technology. Experience with Power Platform, Azure or analytics is a bonus. More ❯
customer service processes, data flows and user journeys. Deliver training, onboarding and support to drive CRM adoption globally. Monitor performance, user feedback and data integrity, ensuring continuous improvement. Support changemanagement and communication activities throughout the programme. About You Experience delivering at least one full-cycle, multi-country Microsoft Dynamics 365 Customer Service implementation. Strong understanding of CRM … strategy, data architecture and customer lifecycle management. Experience integrating CRM with ERP (ideally D365 F&O) and eCommerce platforms. Excellent project management and stakeholder communication skills. Proactive, self-starting, and passionate about enabling teams through technology. Experience with Power Platform, Azure or analytics is a bonus. More ❯
and ability to build relationships quickly with internal and external stakeholders. Demonstrable experience in proactive and thought leadership (ability to bring a concept to life) with also experience in change management. Job Offer Competitive salary ranging up to £70,00 base. Comprehensive benefits package Opportunity to work in a large organisation within the Transport & Distribution industry. Permanent position based More ❯
North West London, London, United Kingdom Hybrid/Remote Options
Hays
Your new company A property organisation specialising in the ownership and management of some of the UK's best and most sustainable real estate. They have a portfolio of high-quality commercial properties across London. They are passionate about managing their business in an environmentally and socially responsible way. Leveraging on their best-in-class platform and proven expertise … in development, repositioning and active asset management to create and manage the best possible outcomes for their stakeholders on a long-term basis. Your new role An opportunity has arisen to work within Technology, to lead the Technology Business Partner team to identify opportunities for improving business output and performance through the strategic use of technology. The roleholder will … greater technology awareness and adoption. The role involves leading a team of Tech Business Partners and the QA team, working closely with the Senior Leadership team. Leadership and Team Management: Lead, mentor, and develop a team of Tech Business Partners and QA professionals; fostering a collaborative and high-performance team culture. Strategic Partnership: Act as a liaison between the More ❯