Operations Delivery Manager - Datacentre Managed Services
- Hiring Organisation
- MECS Communications Ltd
- Location
- West London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £70,000
sites from West and North London locations, so accesible to commute to these locations are crucial. Role Overview You will lead Operations Service Delivery across key enterprise and financial services clients, ensuring contractual obligations, SLAs, and service quality are consistently met. Acting as the primary delivery and escalation … closely with account managers, stakeholders, and onsite teams to drive operational excellence and continuous improvement. Key Responsibilities * Lead, manage, and develop technical and service delivery teams * Ensure high-quality delivery across managed services and project work * Own SLA performance, governance, and ITIL-based service processes * Manage budgets, financial ...