Leading MSP are looking for a 2nd line ITsupport Desktop Engineer to be based onsite at their government client site in Chiswick Hours: 37.5 hrs per week, shifts to cover between 10.00 – 18.30 Mon – Fri. Possible occasional early shift from 07.30 – 16.00 Key Responsibilities: • Build PCs and Laptops as required • Resolve problems with servers, PCs, network and … telecoms infrastructure • Resolve tickets escalated from the Global IT Operations Service Desk & Local IT • Provide 24 x 7 ‘on call’ support on a rotational basis. Once every 4 weeks. 7 days on call. Skills: • High level of 2nd line ITsupport skills and very strong troubleshooting skills. • Proven ITsupport experience in a … corporate or government environment • Experience in installation, configuration and support of DELL PCs, laptops, various types of peripheral hardware (including copiers, printers, and data projectors mobile phones) • Competent experience with Windows 11 and Office 365. • Knowledge of Active Directory/Azure and Exchange & Office 365 environment • Basic understanding of Network patching, VLAN, Firewall £30K overtime More ❯
ITSupport Engineer Prestigious 5-Star Hotel West London £37,000 + Excellent Benefits An exciting opportunity has arisen for an experienced ITSupport Engineer to join a prestigious Five-Star Hotel in West London. You will play a key role in providing hands-on technical support across the hotels IT and telecoms infrastructure … ensuring high levels of service delivery in a fast-paced, luxury environment. Key Responsibilities: Provide day-to-day support for all IT and telecommunications systems throughout the hotel Manage and resolve incidents via the Service Desk in a timely and professional manner Support ongoing improvement and development of IT systems to meet evolving business needs Collaborate … with third-party IT and telecoms providers to deliver a high-quality, responsive service Ensure the availability, performance, and security of critical IT infrastructure Work closely with the wider IT team to maintain high service standards and system reliability Key Requirements: Proven experience in an ITsupport role within a luxury hotel or hospitality environment More ❯
This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot … infrastructure components including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for employees across global offices. Required Skills and Experience Proven experience in ITsupport and infrastructure management. Minimum of 2 years in an ITSupport role. More ❯