2nd Line Support Engineer
- Hiring Organisation
- Searchability
- Location
- Wembley, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £29,000 - £33,000 per annum
service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF Supporting Windows Server and Hyper-V environments Troubleshooting networking issues including VLANs, Wi-Fi and firewalls Supporting Chromebooks, Apple devices and Windows desktops Maintaining … knowledge of Microsoft 365 administration Experience supporting Windows Desktop and Windows Server Active Directory and Group Policy administration Experience with Intune and/or JAMF Excellent troubleshooting and customer service skills Strong communication skills and confidence supporting non-technical users Experience working with school technologies including MIS, Edulink, smartboards ...