2 of 2 Permanent Service Management Jobs in West London

innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. What were looking for: Deep Knowledge of ServiceNow Solutions: Expertise … market and trends. Ability to gain SC clearance Desired Skills/Experience ServiceNow Certified Master Architect (CMA) OR ServiceNow Certified Technical Architect (CTA) Project Management qualifications such as Prince2, PMP etc. Knowledge of project management methodologies (e.g., Agile, Scrum) The role will be providing technical leadership, to lead ...

West London We are seeking a Salesforce Certified Administrator to support and maintain our clients Salesforce CRM environment. This is a first-line, service-desk-led, ticket-driven role. The primary focus of this position is the daily management and resolution of Salesforce-related requests via a ticketing … effectively with data, IT, and business stakeholders. About You Salesforce Certified Administrator (essential). Proven experience supporting Salesforce users in a ticket-based or service desk environment. Comfortable managing a high-volume support queue in an SLA-driven setting. Familiar with ITIL principles and service management best ...