1 of 1 Permanent Use Case Jobs in West London

deeper knowledge by collaborating on deliverables such as demonstrations, FAQs, user guides and runbooks/documentation. Work with the Account Management and Customer Success team on potential upsell use cases and opportunities.Meet clients onsite and support workshops on continuous improvement, innovation, and opportunities to expand the use cases to other areas of the client business. Have … issues raised with the Product & Engineering teams, as well as regularly communicate updates to the client. Work closely across Customer Success and Product teams to share insights into the case studies adopted by our clients and understand more about ongoing requirements and upcoming product releases to communicate to our clients. Experience: At least 2 years' experience either in a … Success/Sales/Pre-Sales/or Solution Engineering/Cloud Deployment role in a SaaS company. Experience in analysing data and solving business requirements against common use cases, translating this into technically understandable content for clients. Understanding of tracking business metrics, goals, and the pain points of prospective customers. Exposure in working across multiple departments/ More ❯