3 of 3 DemandTrendPermanent Project Delivery Jobs in West Lothian

UK-based managed ICT services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on … operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and … customer service is delivered Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business Develop and maintain positive relationships with customers, colleagues and partners Service Delivery Ensure excellent customer service is delivered to our customers Co-ordinate and liaise with other departments to achieve customer satisfaction Ensure that services are delivered according to contractual obligations More ❯

operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and enhance our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to … and updates into support. On-Call Support: Participate in the out-of-hours support rota as required. Travel: Occasionally travel to other Gregory Group locations to support incidents or project delivery. Required Experience: IT Support Experience: Minimum of 2 years' experience in a similar role * Communication Skills: Confident in supporting users of varying technical ability. * Attention to Detail: High … level of accuracy in builds and documentation. * Self-Management: Ability to manage workload and meet project deadlines. * Travel Ready: Full UK driving licence, access to a vehicle insured for business use, and willingness to travel. Why Join Gregory Distribution Ltd? Competitive Salary : £26,000pa - £31,000pa (Including on call pay), Depending on experience! Hours: 07:30-18:00, with More ❯

new systems and updates into support. On-Call Support: Participate in the out-of-hours support rota as required. Travel: Occasionally travel to other locations to support incidents or project delivery. Required Experience: . IT Support Experience: Minimum of 2 years' experience in a similar role . Communication Skills: Confident in supporting users of varying technical ability. . Attention … to Detail: High level of accuracy in builds and documentation. . Self-Management: Ability to manage workload and meet project deadlines. . Travel Ready: Full UK driving licence, access to a vehicle insured for business use, and willingness to travel. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and More ❯