2 of 2 Permanent SLA Jobs in West Lothian

including management of vendors to ensure services are fully operational and performing as expected. Support the development and implementation of key service level agreements (SLA's) and operational level agreements (OLA's). Maintenance of a small number of internally developed applications using VB.net Manage incidents, problems and changes to More ❯

Administrator The Administrator will manage the day-to-day operation of the team and the allocation and management of workload delivering against our agreed SLA'S. You will also work with the Hardware Support Manager to develop and improve process and manage customer relationships. The responsibilities include, but are not More ❯