2 of 2 Permanent TCP/IP Jobs in West Lothian

with a modern tech stack and contributing to the continuous improvement of our IT services. Key Responsibilities: Enterprise Service Desk Operations Provide 1st / 2nd line support via our Service Desk platform, ensuring timely logging, triage, troubleshooting, and resolution of incidents and requests. Deliver both deskside and remote … onboarding. Support VPN, Zero Trust, and remote access technologies. User & System Administration Create and manage accounts, permissions, and security groups in Azure AD / Entra ID. Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and Intune-managed devices. Assist with VoIP and unified communications platforms such ...

with networking and connectivity issues , VPN access, and device onboarding. Create, update, and manage user accounts, permissions, and security groups in Azure AD / Entra ID . Document processes, update knowledge base articles, and suggest improvements to IT services. Participate in an on-call rotation to provide support … support, service desk, or desktop support roles. Familiarity with Windows, macOS, iOS, and Android devices. Knowledge of Microsoft 365 suite, Azure AD / Entra ID, Intune, and cloud applications . Understanding of network fundamentals (TCP / IP, DNS, DHCP, Wi-Fi). ...