Senior IT Technician
EH54, Livingston, West Lothian, United Kingdom
Workflo Solutions Ltd
Microsoft Defender & Entra ID. Configuring conditional access policies and responding to incidents. Backup Administration: Set up, deploy, and maintain reliable backup solutions to ensure data security and recovery. Microsoft Windows Server and Active Directory administration Networking concepts, including TCP/IP, DNS, DHCP, VLANs, and VPNs Cloud services (Azure, AWS, or similar) Virtualisation technologies such as VMware, Hyper-V … End-user device management (Windows, Mac, and mobile OS) Security Knowledge : Experience with cybersecurity fundamentals, including firewall configurations, antivirus management, multi-factor authentication, and basic incident response. Problem-Solving Skills : Proven ability to troubleshoot complex technical issues independently and as part of a team, with a high success rate in root-cause analysis and solution implementation. Certifications (preferred but … not required): Relevant certifications, such as CompTIA A+, Network+, Microsoft Certified: Windows Server, Microsoft Azure certifications, or Cisco CCNA, are advantageous. Customer Service Skills : Excellent customer service and communication skills, with a client-focused approach to technical support. Organisational Skills : Ability to manage time effectively, prioritise tasks, and handle multiple client needs in a fast-paced environment. Project Support More ❯
Employment Type: Permanent
Salary: £35000 - £39000/annum
Posted: