2 of 2 Permanent 1st/2nd Line Support Analyst Jobs in the West Midlands

IT Support Analyst (1st/2nd Line)

Location
Coventry, England, United Kingdom
OneSchool Global UK, we're looking for an IT Support Analyst to join our friendly and collaborative IT team, supporting colleagues and students across 23 campuses and our Regional Support Office. This is a fantastic opportunity for someone who enjoys variety, problem solving … helping people get the most from technology. Working as part of our busy helpdesk team, you'll provide first and second line support across a wide range of systems, devices, and technologies, ensuring a positive experience for users and keeping our campuses connected and operational. ...

IT Support Analyst: 1st/2nd Line, Microsoft 365

Location
Coventry, England, United Kingdom
OneSchool Global UK is seeking an IT Support Analyst to join our busy IT team across 23 campuses and our Regional Support Office in Warwick, moving to Coventry (CV7) in 2026. The role covers first and second line support, plus … onboarding tasks, ensuring a smooth, secure IT experience for staff and students. You will troubleshoot a broad range of hardware and software, support Microsoft 365 services, and help maintain campus technology with a strong customer-focused approach. #J-18808-Ljbffr ...