4 of 4 Permanent 2nd Line Engineer Jobs in the West Midlands

2nd Line IT Engineer Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT … services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you … required, so strong communication skills are essential as you ll be working closely with internal teams and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone with solid patching experience , you More ❯

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT … services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you … required, so strong communication skills are essential as you’ll be working closely with internal teams and customers to deliver excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you More ❯

Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking … team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of … infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic More ❯

Infrastructure Support Engineer - 2nd Line/Azure/DevOps - Birmingham (Kings Norton) Hybrid working - This role will be mostly onsite working with the option to work from home 1-2 days per week. Salary : £35K - £45K DOE We're looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a … for infrastructure & DevOps Drive automation and cloud operations Skills Required Essential Windows Desktop and Server administration (setup, maintenance, troubleshooting) MSSQL tuning and troubleshooting Proven experience in 2 nd line or infrastructure support dealing with complex client problems Interest in DevOps practices, automation and CI/CD pipelines Desirable Azure Cloud services SaaS platform or migration experience. Hands-on More ❯