1 of 1 Permanent 2nd Line Support Analyst Jobs in the West Midlands

2nd Line Support Analyst

Hiring Organisation
Precept Recruit
Location
Birmingham, Handsworth, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£28000 - £34000/annum
systems, and thrive in a collaborative environment — this is the perfect next step. What You’ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support … Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We’re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support ...