11 of 11 Permanent 3rd Line Support Jobs in the West Midlands

3rd Line Support Engineer/Stratford-Upon-Avon Are you an experienced IT professional with advanced troubleshooting skills and a passion for resolving complex technical challenges? We’ve partnered with the UK’s leading provider of environmental compliance and data management services, who are seeking a skilled 3rd Line Support Engineer to join their dynamic team. What You’ll Do: Provide expert-level support for up to 400 staff, acting as an escalation point for intricate IT issues alongside the support team. Diagnose and resolve advanced technical problems, ensuring adherence to SLAs and minimal downtime. Lead and contribute to high-level technical projects, including … escalated Service Desk tickets with precision, ensuring timely and effective resolution. Who You Are: You bring 4+ years of IT support experience, with a strong background in 3rd line support and advanced troubleshooting. You’re a proactive, detail-oriented communicator who thrives in both technical and collaborative environments. Deep expertise with Microsoft technologies More ❯

and a passion for resolving complex technical challenges? We’ve partnered with the UK’s leading provider of environmental compliance and data management services, who are seeking a skilled 3rd Line Support Engineer to join their dynamic team. What You’ll Do: Provide expert-level support for up to 400 staff, acting as … an escalation point for intricate IT issues alongside the support team. Diagnose and resolve advanced technical problems, ensuring adherence to SLAs and minimal downtime. Lead and contribute to high-level technical projects, including infrastructure maintenance and optimisation of their Microsoft stack (Azure, Active Directory, Windows Server, and beyond). Drive cybersecurity initiatives, support ISO 27001 compliance … escalated Service Desk tickets with precision, ensuring timely and effective resolution. Who You Are: You bring 4+ years of IT support experience, with a strong background in 3rd line support and advanced troubleshooting. You’re a proactive, detail-oriented communicator who thrives in both technical and collaborative environments. Deep expertise with Microsoft technologies More ❯

and a passion for resolving complex technical challenges? We’ve partnered with the UK’s leading provider of environmental compliance and data management services, who are seeking a skilled 3rd Line Support Engineer to join their dynamic team. What You’ll Do: Provide expert-level support for up to 400 staff, acting as … an escalation point for intricate IT issues alongside the support team. Diagnose and resolve advanced technical problems, ensuring adherence to SLAs and minimal downtime. Lead and contribute to high-level technical projects, including infrastructure maintenance and optimisation of their Microsoft stack (Azure, Active Directory, Windows Server, and beyond). Drive cybersecurity initiatives, support ISO 27001 compliance … escalated Service Desk tickets with precision, ensuring timely and effective resolution. Who You Are: You bring 4+ years of IT support experience, with a strong background in 3rd line support and advanced troubleshooting. You’re a proactive, detail-oriented communicator who thrives in both technical and collaborative environments. Deep expertise with Microsoft technologies More ❯

is provided by SF Technology Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range The IT 3rd Line Engineer is crucial to maintaining the functionality and security of our IT systems. This role provides technical support to users, manages hardware and software … Active Directory, Azure Active Directory and Intune is essential. Main responsibilities Act as the main point of contact for user hardware and software support. Collaborate with the IT support team to deliver comprehensive support services. Monitor the helpdesk ticketing system, prioritize issues, and respond promptly. Work with colleagues to troubleshoot and resolve escalated technical problems. Document … essential, as communication may be with both English and non-English speaking users. Seniority level Mid-Senior level Employment type Full-time Job function IT System Training and Support #J-18808-Ljbffr More ❯

View these similar available jobs instead: Date Added: Today Technical O&M Support Engineer - Solar Job DescriptionAstute's Renewables team is proud to be partnering with an established and growing operations and maintenance provider focused on large-scale solar energy projects across the UK and internationally. We're looking for a Technical O&M Support Engineer … who blends hands-on... Job DescriptionAre you an experienced Product Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves... Infrastructure Support Engineer (Previous Relevant Experince Is … matched 5% contributionHealthcare25 days’ leave + 8 Bank Holidays100% office-based role – Monday to FridayLocation: Birmingham, West MidlandsAre you a Senior IT Support professional with experience in 3rd-line IT... Job DescriptionJob Title: Network Support EngineerLocation: Birmingham, UK (Hybrid)Salary: £40k per annumAre you a skilled Network Support Engineer looking for More ❯

Exeter/Manchester Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events: Join in on regular … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're seeking an experienced Microsoft Azure Support Engineer to join our Managed Services team. In this role, you'll be responsible for providing advanced support and solutions for our customer’s cloud infrastructure, including … operation and security of our customers cloud-based systems, while also contributing to the continuous improvement and automation of our processes. Key Responsibilities: Provide Technical Support: Offer 3rd-level support for Microsoft Azure, including DevOps, Terraform, Infrastructure-As-Code environments. Troubleshoot and resolve complex technical issues in a timely manner. Maintain and Monitor Cloud Infrastructure More ❯

Our client, a leading Cisco Partner, is seeking a highly skilled 3rd Line Support Engineer to join their growing team on a permanent basis. This opportunity has arisen due to the company's rapid growth and expansion. Responsibilities: Provide senior-level support in a 2nd Line capacity. Utilise CCNA/CCNP More ❯

3rd Line Network Support Engineer - Must have a Valid SC Clearance Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rd Line WAN Network Support & Project More ❯

3rd Line Network Support Engineer - Must have a Valid SC Clearance Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for … a committed and technically skilled professional to join our team as a 3rd Line WAN Network Support & Project Engineer. This role is ideal for someone confident in configuring and troubleshooting Juniper SRX and ... JBLK1_UKTJ More ❯

Contract - 6 Months initial - Inside IR35 - 1st and 2nd Line - Great Customer Service Essential - Onsite nr Worcester - £280 - 300 per day We are hiring for a technical support analyst to join a business that have grown recently. You will need to be able to drive as the site is only really accessible by car and the … need resolutions so someone that is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is on-site 5 days per week. More ❯

Contract - 6 Months initial - Inside IR35 - 1st and 2nd Line - Great Customer Service Essential - Onsite nr Worcester - £280 - 300 per day We are hiring for a technical support analyst to join a business that have grown recently. You will need to be able to drive as the site is only really accessible by car and the … need resolutions so someone that is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is on-site 5 days per week. More ❯