Hereford and Worcester, West Midlands, United Kingdom
Austin Fraser
ApplicationsSupport Specialist - Birmingham/Hybrid - £35K Austin Fraser is currently supporting an award-winning and innovative educational recruitment organisation. They are now looking to onboard an experienced ApplicationsSupport Specialist.You will be responsible for ensuring that all business divisions are fully up to … date with systems and processes. The successful candidate will have an understanding of recruitment applications, proven experience with Microsoft tools and excellent communication skills. Good understanding of recruitment applications such as Bullhorn for Salesforce, TempAid, Broadbean and Access Pay & Bill. Proven experience with Microsoft tools. Understanding of payroll … like to be considered for this position then please click apply now! Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to more »
Birmingham, West Midlands (County), United Kingdom
Austin Fraser
ApplicationsSupport Specialist - Birmingham/Hybrid - £35K Austin Fraser is currently supporting an award-winning and innovative educational recruitment organisation. They are now looking to onboard an experienced ApplicationsSupport Specialist. You will be responsible for ensuring that all business divisions are fully up … to date with systems and processes. The successful candidate will have an understanding of recruitment applications, proven experience with Microsoft tools and excellent communication skills. Good understanding of recruitment applications such as Bullhorn for Salesforce, TempAid, Broadbean and Access Pay & Bill. Proven experience with Microsoft tools. Understanding of … like to be considered for this position then please click apply now! Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to more »
ApplicationsSupport Specialist - Birmingham/Hybrid - £35K Austin Fraser is currently supporting an award-winning and innovative educational recruitment organisation. They are now looking to onboard an experienced ApplicationsSupport Specialist.You will be responsible for ensuring that all business divisions are fully up to more »
Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
place where you're valued, challenged, and inspired! Job Description Due to continued growth, we are now seeking a Head of Product/ApplicationSupport to join our IT Department at our Rugby site. As Head of Product/ApplicationSupport You will be responsible for … a competitive salary and package with the opportunity to work for a forward thinking market leader. Job responsibilities of Head of Product/ApplicationSupport include: Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the … customer satisfaction by providing excellent support services and addressing user concerns promptly. Service Level Agreements (SLAs) Define and monitor SLAs for applicationsupport and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Stratospherec Limited
ApplicationSupport Analyst - Hybrid working - 2 days in the Birmingham office My client is a multi-national Software company specialising in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform is the core product … technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM. Main Tasks: Accurately recording customer-reported requests through … cases to guarantee satisfactory resolutions for customers. Investigating and resolving intricate customer problems. Maintaining a current skill set and knowledge base to proficiently support the client's product. Coordinating with other departments to ensure timely case resolutions. Thoroughly documenting issues and their corresponding resolutions. Identifying and escalating complex more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
REVYBE IT RECRUITMENT LIMITED
Graduate ApplicationSupport Advisor Financial Services Technology Business Solihull 3 days per week on-site Up to £25,000 per year + Share Options + Private Healthcare A dynamic and innovative financial services organisation located in Solihull, are looking for an ambitious Graduate with a keen interest in … As a Graduate, you will progress quickly into a team of your choice, once you have spent 6-12 months working in the applicationsupport team. This role requires somebody who is outgoing, can speak comfortably on the phone with good manners, and is able to pick up … new technology quickly. Once you progress from the ApplicationSupport team, you will be given the option of working within Data, Software Development, IT Infrastructure, Graphic Design, or marketing. Responsibilities: Provide technical support and troubleshooting for Financial Services applications, addressing client queries and issues promptly more »