1 to 6 of 6 Permanent CMDB Jobs in the West Midlands

issues with a desire to maintain service uptime & performance. Technically provide support to Cyber Security team. Follow asset management processes in region and improve CMDB accuracy. more »

similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills. Attention to detail and the ability to manage multiple priorities and more »

tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and more »

properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL. The day-to-day of this role will be keeping all the software more »

improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient creation, maintenance and management of the Asset and Configuration Management Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Asset and Configuration Management. Enforce and enhance policies, processes and procedures … for Asset and Configuration Management. Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications. Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update of system records. Monitors … all configuration items (CIs) and their relationships to other CIs. Identification of ownership and accountability for management for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. more »

ideal candidate will possess the following: Comprehensive understanding of how ServiceNow Discovery collects data Proficiency in navigating the user interface and configuring Management Database (CMDB) Ability to set up Mid Servers and obtain/test device credentials Experience in maintaining and updating services in the CMDB Familiarity with classification of more »