10 of 10 Permanent Capacity Planning Jobs in the West Midlands

Description Are you passionate about shaping how organisations plan for the future? We're looking for a dynamic Demand and Capacity Planning Workstream Lead to drive our NextGen Ways of Working Programme. This role is pivotal in establishing consistent demand intake practices and capacity management tools that enable us to meet customer needs efficiently and effectively. At … re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Create enterprise-level demand intake governance, resource allocation, and planning frameworks. Define tooling, reporting, and proactive look ahead strategies to forecast future capacity and capabilities. Maintain a comprehensive view of internal and external resources-including Technology, Data, OpEx … and Change teams-to ensure alignment with demand. Define the tools and processes for demand management, ensuring proactive planning and operational efficiency. Leverage best practices from AXA Group and external sources. Track sourcing strategies, mitigate risks, and align staffing needs with long-term product operating models. Establish success metrics, baseline current processes, and identify opportunities for continuous improvement. Due More ❯

role, you will be responsible for our network's day-to-day administration, support, and troubleshooting in a dynamic, high-volume environment with multiple configurations. You must have experience planning and installing new software or upgrades and resolving problems remotely and on-site. Your expertise in cloud-based solutions and virtualisation technologies will be critical in this role, as … implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. • Develop and analyse highly complex system standards, thresholds, and recommendations to maximize system performance. • Conduct capacity planning reviews with management and approve capacity plans formulated by less experienced personnel. • Develop strategies to manage the frequency of appropriate support packages/patch applications. • Monitor More ❯

performance of software systems through a combination of software engineering and systems administration principles. Responsible for monitoring, automating, and improving the operational aspects of software systems, including incident response, capacity planning, and performance tuning Understanding of ITIL process, incident management, change management and problem management including working to strict SLAs. Maintaining middleware such as; IIS, MS-SQL Server More ❯

procedures and database logic. Operations & System Health Design and test robust backup and disaster recovery strategies. Perform patching, upgrades, and maintenance to ensure availability and compliance. Monitor system health, capacity, and performance trends. Security & Governance Review and harden database security configurations. Manage access controls and support compliance with Cyber Essentials and data protection standards. Documentation & Collaboration Maintain clear documentation … including HA/DR, performance tuning, and T-SQL. Proven experience conducting architectural reviews and producing actionable improvement plans. Strong analytical and documentation skills. Experience with backup/recovery, capacity planning, and SQL Server security best practices. Excellent communication and stakeholder engagement skills. Desirable Skills Experience with business-critical platforms (e.g., CRM, ERP, Portals). Familiarity with MySQL More ❯

to promote knowledge sharing. Maintain detailed system documentation, including Root Cause Analysis and knowledge base articles. Participate in an on-call rota supporting critical infrastructure. Contribute to strategy, resource planning, budgeting, and roadmaps for database, web, and supporting platform services. Key Requirements Proven expertise in Microsoft SQL Server administration, performance tuning, and troubleshooting. Strong experience with Microsoft SharePoint architecture … frameworks, change control, and agile working practices. Desirable Skills Experience with PowerShell or other automation tools for infrastructure management. Familiarity with ITIL or similar service management methodologies. Knowledge of capacity planning, disaster recovery, and business continuity. Experience in the legal or professional services sector is a plus. Apply now to speak with VIQU IT in confidence. Or contact More ❯

Technical Support Team Leader. You will be responsible for managing the Technical Support team within operations and optimising resource across Operations and the Contact Centre through effective forecasting and capacity planning, driving effective performance so that KPIs are delivered. Have responsiblility for driving efficiency through effective process design, innovation and automation where possible. They will provide input to More ❯

the team. Key Responsibilities: Design, implement, and maintain enterprise LAN, WAN, Wi-Fi, and network security solutions. Configure and support Cisco routers, switches, firewalls, and VPNs. Perform network assessments, capacity planning, and ensure documentation is up to date. Troubleshoot complex network issues and provide expert escalation support. Mentor junior team members and share best practices. Collaborate with internal More ❯

and wireless technologies (predominantly Cisco). Carry out on-site installations and upgrades when required. Provide technical escalation for the support team, offering guidance and mentoring. Conduct network assessments, capacity planning and create documentation to support network stability and compliance. Key Skills & Qualifications CCNP Enterprise (or equivalent experience/qualification) with strong, practical knowledge of Cisco networking technologies. More ❯

IBM i and IBM z platforms. In-depth knowledge of mainframe infrastructure, storage systems, and hardware. Hands-on experience with CICS and DB2. Familiarity with system performance tuning and capacity planning. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. More ❯

We are passionate about developing people - a demonstrated ability in managing, coaching and developing junior members of your team and wider community. Competent in defining information handling models and capacity planning across heterogeneous data store technologies. Experience of establishing data governance processes Experience of architecting a data lake and solutions that reside within a data lake ecosystem At More ❯