7 of 7 Permanent Configuration Management Jobs in the West Midlands

responsibilities Coordinate and support internal and vendor teams to ensure consistent, reliable production support for the ServiceNow platform Oversee incident, problem, and request management processes to support service quality and timely resolution Monitor service performance and share insights on service levels, response times, and platform health to support informed … improvements Your skills and experience Proven experience supporting production services within a large-scale enterprise environment Strong knowledge of ServiceNow including Information Technology Service Management, Configuration Management Database, Information Technology Operations Management, and Information Technology Asset Management Experience managing major incidents and supporting service operations ...

worldwide, serving clients with varying infrastructure and WAN capabilities. Rather than simply using Prometheus and Grafana, you will be engineering the frameworks, tooling, and configuration pipelines that make our monitoring platform consistent, maintainable, and scalable across dozens of deployments. You as a Software Engineer (Monitoring Platform) will work closely … will be required to come to our Cardiff office 1 day a week Key Responsibilities - Software Engineer (Monitoring Platform) - (not exhaustive) Platform Engineering & Configuration-as-Code Build and maintain configuration generation frameworks using Ansible, Jinja2, and Jsonnet to ensure consistency across deployments Design and manage Docker Compose-based ...

belief in owning the services you build. Examples include GitLab CI, GitHub Actions or Argo. Nice to have Experience with Infrastructure as Code or configuration management tools. Examples include Terraform or Ansible. Experience working in secure, restricted or air gapped environments, including Defence networks or MODCloud aligned platforms. ...

experience with GitHub Actions, GitLab CI, or similar platforms; able to design multi-stage pipelines, reusable workflows and secure automation patterns. DevOps best practices: configuration management, automated testing, secrets managements, environment parity and release automation. High-level programming: working knowledge of Python or other similar languages for scripting ...

Rate We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with … cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives Define architecture standards, governance and best practices Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes Lead upgrades, migrations and transformation projects across complex enterprise environments Produce solution designs ...

Responsibilities Fault Diagnosis and Resolution: Identify, troubleshoot, and resolve hardware and software issues swiftly to minimise downtime and ensure operational readiness. Inventory & Stores Management: Oversee inventory, track equipment, and manage logistics for system components, maintaining accurate and up-to-date records. Manufacturing Support: Assist in implementing build processes, configuration management, and quality control to uphold system integrity. Cross-Functional Collaboration: Work closely with multidisciplinary teams to support system integration, testing, and deployment activities. Process Documentation: Develop and maintain comprehensive documentation on system processes, configurations, and troubleshooting procedures. Routine Maintenance: Support regular system maintenance, upgrades, and performance monitoring ...

complete software development lifecycle, from requirements capture through implementation, verification, validation, and release. Plan and deliver software milestones, ensuring effective documentation, progress tracking, risk management, and change control. Develop high-quality embedded software using model-based design, auto-code generation, and manual coding techniques where appropriate. Support the development … testing. Conduct software design and code reviews, ensuring compliance with quality and coding standards. Champion continuous improvement in development tools, automated testing, continuous integration, configuration management, and software processes. Support compliance with relevant safety, quality, and regulatory standards. Contribute to future product development and innovation within electric drive ...