2 of 2 Permanent Customer Support Engineer Jobs in the West Midlands

Senior Customer Support Engineer

Location
Dudley, England, United Kingdom
market and business considerations. Mitsubishi Electric Iconics Digital Solutions considers all of these variables when extending an offer of employment. Position Overview The Senior Customer Support Engineer is a vital role in overseeing one of the key customer-facing elements within our business. The engineer will embrace the \"customer first\" ethos of the Customer Care division and share this with their colleagues. The role will need to focus on providing exemplary and continuously improving support to our customers in whatever form this may take, from product technical support through ...

Senior Global Customer Support Engineer (On-Site & Travel)

Location
Dudley, England, United Kingdom
Senior Customer Support Engineer role at Mitsubishi Electric Iconics Digital Solutions, Inc. focuses on delivering outstanding technical support and on-site assistance to customers. You will drive rapid ticket resolution, share knowledge to prevent repeated questions, and maintain a proactive, customer-first attitude across … care division. You will provide 24x7 support for paying customers, supported by an on-call rotation, and collaborate with cross-functional teams to improve processes #J-18808-Ljbffr ...