Birmingham, West Midlands, England, United Kingdom
Michael Page Technology
This rapidly expanding Financial Services organisation are looking for a Senior Analytics Manager to work across their Credit Risk and Digital/Customer Engagement functions to lead advanced analytics initiatives and embed a strong data-driven culture throughout the organisation. Client Details Rapidly expanding Financial Services organisation Description This rapidly expanding Financial Services organisation are looking for a … Senior Analytics Manager to work across their Credit Risk and Digital/Customer Engagement functions to lead advanced analytics initiatives and embed a strong data-driven culture throughout the organisation. As Senior Analytics Manager, you will be pivotal in shaping the business's overall data and analytics strategy. You'll combine deep technical expertise with commercial … insight to deliver impactful analytics solutions across credit risk, marketing, digital, and other strategic functions. Partnering closely with senior leadership, you'll transform complex data into actionable insights that drive smarter decisions and sustainable business growth. Key Responsibilities Lead the development and delivery of analytics solutions across diverse business domains Design, build, and maintain robust statistical models and advanced More ❯
Opportunity to join a rapidly expanding financial services organisation Opportunity to lead Data Analytics Strategy About Our Client Rapidly expanding Financial Services organisation Job Description This rapidly expanding Financial Services organisation are looking for a Senior Analytics Manager to work across their Credit Risk and Digital/Customer Engagement functions to lead advanced analytics initiatives and embed a … strong data-driven culture throughout the organisation. As Senior Analytics Manager, you will be pivotal in shaping the business's overall data and analytics strategy. You'll combine deep technical expertise with commercial insight to deliver impactful analytics solutions across credit risk, marketing, digital, and other strategic functions. Partnering closely with senior leadership, you'll transform complex … data into actionable insights that drive smarter decisions and sustainable business growth. Key Responsibilities Lead the development and delivery of analytics solutions across diverse business domains Design, build, and maintain robust statistical models and advanced analytical tools to solve complex business problems Collaborate with stakeholders to identify analytical opportunities and translate business challenges into data-driven projects Communicate More ❯
Data Insights Manager – Contact Centre 📍 Stoke-on-Trent | On-Site Only (No Hybrid/Flex) 💰 Up to £65,000 + 10% Bonus + £5K Car Allowance We’re working with a leading business looking to hire a Data Insights Manager to lead their Contact Centre analytics strategy. This is a brand-new role , offering real autonomy … and visibility, reporting directly into the Senior Data Insights Manager. 🔍 What You’ll Own: You’ll be the go-to expert for all things Contact Centre data – identifying trends, tracking performance, and recommending improvements across: Operational efficiency Contact volume & traffic Agent productivity & performance Workforce management metrics 📈 Key Responsibilities: Analyse data across CRM, telephony, chatbot, and email to … provide actionable insights Ensure data quality, completeness, and frequency is on point Work with BI, Tech, QA, and Workforce Management teams to deliver value from data Help drive self-service enablement across the contact centre Manage and develop a team of 3 Analysts (prior management experience ideal, but strong Senior Analysts ready to step up are welcome) 🧠 What More ❯
Data Insights Manager – Contact Centre Location: Fully On-Site Tunstall Salary: Up to £65,000 + £5K Car Allowance + 10% Bonus The Company We're working with a large-scale enterprise with a global footprint, known for innovation and high-volume operations. The business recently implemented Zendesk to replace its legacy CRM system and is investing heavily … in data-led transformation. With over 2,000 contact centre agents and more than 600,000 weekly customer touchpoints, this is a fantastic opportunity to lead insights in a fast-paced, tech-driven environment. The Role This is a brand new role reporting into the Senior Data Insights Manager. You’ll lead on analytics and insights across the … contact centre, managing a team of three data analysts. The ideal candidate will bring experience from high-volume contact environments and a passion for operational improvement. Key Responsibilities - Lead insights across CRM, telephony, email and chatbot data. - Own contact centre reporting around operational efficiency, agent performance, and contact volumes. - Validate and assess the integrity, frequency, and relevance of operational More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
Data Insights Manager - Contact Centre Location: Fully On-Site Tunstall Salary: Up to £65,000 + £5K Car Allowance + 10% Bonus The Company We're working with a large-scale enterprise with a global footprint, known for innovation and high-volume operations. The business recently implemented Zendesk to replace its legacy CRM system and is investing heavily … in data-led transformation. With over 2,000 contact centre agents and more than 600,000 weekly customer touchpoints, this is a fantastic opportunity to lead insights in a fast-paced, tech-driven environment. The Role This is a brand new role reporting into the Senior Data Insights Manager. You'll lead on analytics and insights across the … contact centre, managing a team of three data analysts. The ideal candidate will bring experience from high-volume contact environments and a passion for operational improvement. Key Responsibilities - Lead insights across CRM, telephony, email and chatbot data. - Own contact centre reporting around operational efficiency, agent performance, and contact volumes. - Validate and assess the integrity, frequency, and relevance of operational More ❯
Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the … at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Data Center Design Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers. AWS drives the … of the AWS organization, external engineering resources and regulatory agencies. Key job responsibilities Responsibilities include but are not limited to: - Leading a team of engineers in the design of data center critical infrastructure systems - Facilitating weekly meetings with internal engineer resources, internal customers and external consultants to address design issues, meet design milestones and escalate as needed. Driving risk More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
Data Insights Manager Up to £65,000 + bonus Onsite - Stoke on Trent THE CLIENT This is an exciting opportunity for a Data Insights Manager to join a marketing leader in the e-commerce space. THE ROLE In this role, you will be responsible for analysing and validating data within a fast-paced contact centre More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
As a DataManager, you'll bring clarity to complex workforce data by gathering, cleaning, and aligning information from across the Department. Your analysis will support everything from strategic planning to fast-turnaround insights, helping teams make informed decisions. It's a role that combines technical skill with curiosity, collaboration, and a drive to make data … We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a DataManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas … what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. This role is all about making sense of workforce data, pulling it together from different systems, cleaning it up, and turning it into something useful. You'll be working with information from across the Department, including the People Management More ❯
Information Technology organisation requires a tech-savvy DataManager to join their friendly, close-knit team, providing international data solutions with the latest sensor technology. As DataManager you will play a vital role in managing and maintaining high-quality data for clients around the world. From handling advanced sensor configurations to resolving support … tickets, you ll be right in the action. Successful candidate for the position of DataManager will be naturally curious with a genuine interest in data management or tech support. Offered as a permanent contract, the role of DataManager provides a competitive salary, extensive benefits, a collaborative/innovative work environment and immediate start … available. Duties of DataManager : Sensor Management: Install, validate, calibrate and upgrade sensors to ensure accurate and reliable data collection Toolbox Oversight: Manage data repairs, create new client sites, configure exports and optimise data handling processes. Implement automation tools where applicable to enhance efficiency Helpdesk Collaboration: Resolve data and sensor-related queries, address offline More ❯
Information Technology organisation requires a tech-savvy DataManager to join their friendly, close-knit team, providing international data solutions with the latest sensor technology. As DataManager you will play a vital role in managing and maintaining high-quality data for clients around the world. From handling advanced sensor configurations to resolving support … tickets, you’ll be right in the action. Successful candidate for the position of DataManager will be naturally curious with a genuine interest in data management or tech support. Offered as a permanent contract, the role of DataManager provides a competitive salary, extensive benefits, a collaborative/innovative work environment and immediate start … available. Duties of DataManager : Sensor Management: Install, validate, calibrate and upgrade sensors to ensure accurate and reliable data collection Toolbox Oversight: Manage data repairs, create new client sites, configure exports and optimise data handling processes. Implement automation tools where applicable to enhance efficiency Helpdesk Collaboration: Resolve data and sensor-related queries, address offline More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
Data Insights Manager - Contact Centre Stoke-on-Trent £55,000-£65,000 + Bonus + Car Allowance THE COMPANY A major player in the online services industry is investing heavily in their Customer Operations function. Following the rollout of a new CRM system (Zendesk), they are now hiring a Data Insights Manager to lead the Contact … Centre Analytics function, helping to drive operational excellence across a high-volume, multi-channel environment. THE ROLE As Data Insights Manager, you will own the analytics and reporting strategy for the Contact Centre. This is a brand-new role with plenty of autonomy to shape how data is used to drive decision-making and improve performance. Managing … a team of 3 analysts, you'll work closely with stakeholders across Operations, Workforce Management, Digital, Tech, and QA to ensure the right metrics are being tracked, data is accurate, and insights are driving tangible improvements. The contact centre is significant in scale, with over 2,000 agents and more than 600,000 weekly customer touchpoints - so experience working More ❯
Redditch, Worcestershire, England, United Kingdom Hybrid / WFH Options
Workstreet
Data and Compliance Manager £30,000 to £37,000 Basic Salary Redditch HQ, hybrid working arrangement of 3 office days Responsible for the Data & Compliance Team delivering an outstanding level of customer service to meet the needs of internal and external stakeholders. To ensure high levels of accuracy and knowledge of current funding regulations within the team … monthly 121 meetings and agreeing annual CPD plans with them Ensure regular training and updates are provided for team members Ensure current Process Guides are in place for all data inputting processes and that these are reviewed on an annual basis or when statutory changes occur Take responsibility for the protection of data in line with policies and … procedures To ensure the monthly funding claim is submitted on an accurate and timely basis To reconcile monthly claims against funding body reports and implement remedial action (eg Provider Data Self-Assessment Toolkit/PDSAT and Funding Rules Monitoring/FRM reports) To provide timely and accurate information on performance against funding body requirements Ensure employers are supported in More ❯
The Company: Pulsant is a leading UK digital infrastructure provider, offering innovative edge infrastructure solutions through our PlatformEdge. With 14 strategically located data centres and a dedicated team of over 300 professionals (with an average tenure of 7 years), we support 1000+ clients services across the UK with cloud, connectivity, and compute services. The Role: The Data Centre … Manager (DCM) will lead a high-performing data centre facility, ensuring operational excellence, security, and efficiency. You will lead a small Data Centre Services (DCS) and Mechanical & Electrical (M&E) team, driving performance, compliance, and continuous improvement. With full responsibility for site availability, health & safety, budget management, and third party oversight, you will ensure all certifications and … power, and connectivity to maximise opportunities for growth and operational efficiency. What We're Looking For: Experienced and enthusiastic people leader Experience of working in a mission critical environment Data Centre experience would be desirable but not essential Engineering experience with an electrical bias Has a full UK Driving Licence and lives within around 30 minutes of the Birmingham More ❯