Permanent Educational Technology Jobs in the West Midlands

1 of 1 Permanent Educational Technology Jobs in the West Midlands

Customer Success Manager

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
QuantHub
Overview QuantHub is seeking a driven Customer Success Manager to join our growing team and help expand our presence in the fast-changing EdTech and digital transformation landscape, specifically within Higher Education. This mid-level role is designed for ambitious individuals eager to build a career in customer success. As an integral part of our CS organization, you'll work … AI), marketing, business analytics, and cybersecurity. Since 2018, we've been recognized for our adaptive learning approach, micro-credentialing capabilities, and commitment to workforce development, serving corporate, government, and educational organizations worldwide. Responsibilities Instructor Relationship Building Regular check-ins during active semesters Post-semester success reviews and feedback collection Multi-semester instructor retention and satisfaction management Proactive support for … account management experience Strong presentation and relationship-building skills Experience with CRM systems and account planning Willingness to travel for on-campus visits (25-30%) Preferred Higher education or EdTech industry experience Understanding of academic calendars and university operations Event planning and marketing experience Previous territory management experience Why Join QuantHub? Join a fast-paced, innovative environment with benefits designed More ❯
Employment Type: Permanent
Salary: GBP Annual
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