Senior 3rd Line IT Support Engineer - Good Energy MS Cloud MSP
- Hiring Organisation
- RecruitmentRevolution.com
- Location
- Birmingham, Nechells, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum DOE + Benefits
Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background/Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years’ experience in a senior 2nd Line or 3rd Line technical support … complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation ...