2 of 2 Permanent IT Infrastructure Engineer Jobs in the West Midlands

Infrastructure Engineer | Evesham | £45,000 - £55,000 + Benefits The Opportunity: An opportunity has arisen to join a technology-focused engineering business. This is a fully office-based role where you'll be part of a close-knit IT team delivering real impact - supporting critical national infrastructure and working with both cutting-edge hardware and software. … This position offers hands-on involvement in high-availability systems, infrastructure automation, and complex problem-solving, rather than just routine support. If you enjoy a fast-paced environment where your work directly contributes to vital services, this role could be a perfect fit. Key Responsibilities: Providing 3rd line support across IT infrastructure, resolving complex issues via a … ticketing system. Managing on-premises infrastructure including VMware clusters, SANs, firewalls, and switches. Working on infrastructure automation using tools like PowerShell, Git, and Ansible. Leading and delivering internal and customer-facing IT projects. Maintaining infrastructure through patching, upgrades, testing, and proactive monitoring. Implementing IT security policies and VPN solutions in line with compliance standards. Supporting More ❯

Junior Cloud Infrastructure Support Engineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an IT Support, Infrastructure, or cloud-focused role either having … done an internships or entry-level role. Skills include - a foundation in infrastructure - Virtual machines/compute resources, Networking (DNS, VPNs, subnets, firewalls, load balancers), Storage solutions (blob/object storage, file shares), Identity and access management (IAM, Active Directory, Azure AD, etc.) You will act as an initial point of contact for cloud-related support requests via phone … email, chat, or ticketing systems. Providing First and Second Line Cloud Support, diagnose and resolve common issues related to cloud infrastructure, services, and connectivity, Incident Management & Escalation, Log, categorize, and prioritize Incidents and Service Requests accurately and escalate complex or unresolved issues to senior engineers or relevant resolver groups while ensuring detailed documentation. Working in a small, cross functional More ❯