1 to 25 of 26 Permanent IT Support Jobs in the West Midlands

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

Next Generation are currently recruiting for a IT Support Engineer to work with a well-established engineering company based near Halesowen. As the IT Support Engineer you will be responsible for overseeing IT systems and assets, assisting with upgrades and fixes whilst providing support where needed. The ideal candidate will have experience and knowledge … of hardware, software, network maintenance , and industry trends to keep the client up to date with growing demands. Working hours for the IT Support Engineer: Monday - Friday 8.30am - 17:00pm (some flexibility offered) What’s on offer for the IT Support Engineer: Salary up to £35,000 p.a. On-site parking Company Pension 33 days holiday … inclusive of bank holidays) Duties of the IT Support Engineer: Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Enable faster and smarter business processes and employee productivity Research and evaluate emerging technologies, hardware, and software Serve as the More ❯

2nd Line IT Support Engineer - Coventry - £27K-£30K Note: Previous IT experience within Schools is an absolute essential for this role. Applicants without this experience will not be considered. A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit … MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This 2nd Line IT Support Engineer is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the same, visiting … different sites mainly around Coventry and surrounding areas (Rugby, Leamington Spa) Key Skills Required: Previous escalation IT Support within the Education industry (essential) Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer More ❯

IT Support Engineer 2 nd Line Location: HYBRID 3 days a week in Evesham office, Worcestershire Are you an IT Support Engineer in need of a new challenge? Would you like to resolve complex technical issues, supporting infrastructure and cloud service and contribute to new IT projects? Our client is expanding its IT team … as it modernises its Infrastructure/desktop environment. Its created this additional role thats circa 70% support and 30% projects as it expands IT Support into its European offices. Technically, its Microsoft Windows Server, Active Directory, Group Policy, Exchange Online, Microsoft 365, Azure, networking (DNS, DHCP, VPN, firewalls), endpoint management tools (e.g., Intune, SCCM) in … and ITIL environment. Youll support and maintain the infrastructure environment of issues across servers, networks, cloud platforms (Microsoft 365, Azure), and end-user devices, address severe issues/outages while communicating progress to business leaders, deploy new software, and significantly improve documentation. Youll enjoy investigating, troubleshooting and resolving problems. You can help shape the IT landscape for our More ❯

Trainee IT Support Birmingham Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support Birmingham Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

IT Support Technician Location Telford Package: Up to £27,000 per annum (depending on experience) Up to 24 days annual leave + Bank Holidays Annual Bonus Private Pension Scheme Healthcare Cash Plan Death in service Friendly and supportive culture with lots of employee advancement opportunities Duration: Permanent Hours: Monday- Friday 40 hours per week We’re excited to … in Telford that truly puts its people first. With a strong focus on innovation and continuous investment in the latest technology, this organisation offers a fantastic opportunity for an IT Support Technician to join a collaborative and future-focused team. In this role, you’ll provide day-to-day helpdesk support while also having the chance to … get involved in exciting tech projects that will stretch your skills and support your growth. The company is passionate about mentoring and professional development, making this a brilliant step for someone looking to build a long-term career in IT. What you’ll be doing: As the IT Support Technician, you will be getting involved in… Delivering More ❯

1st Line IT Support | Telford | £25,000- £27,500|Permanent We are seeking a proactive and customer-focused First Line IT Support Analyst to join our client’s IT Service Desk team. In this role, you will be the initial point of contact for all IT-related issues, providing timely and effective technical support to ensure the smooth operation of day-to-day business activities. This is an excellent opportunity for someone looking to build or develop a career in IT, working in a fast-paced, supportive environment with clear paths for progression. The Company: A fast-moving yet supportive company driven by innovation and big thinking. You’ll be given real … responsibility from day one, with massive support and resources behind you to deliver—and grow. What’s in it for you? A permanent role. Working hours between 8:30am-5:30pm, 37.5 hours per week. Private healthcare Free on-site parking. Company pension Excellent career prospects available for the right person. Opportunity: Serve as the first point of More ❯

Technical Solutions Engineer/IT Support EngineerThe COMPANYWith over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.The ROLEDue to an internal promotion they now require a … Technical Solutions Engineer/IT Support Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers.Working from home the Technical Solutions Engineer will;* Handle software-related requests * Analyse software related issues and propose solutions* Troubleshoot software* Identify root causes of software problems* Conduct … software testing and installation * Troubleshoots IT related issues* Manage software and database migrations* Advise customers on hardware and software configurations and implementation* Develop customer relationships through professional and dependable interactionsThe PERSONThe right Technical Solutions Engineer/IT Support Engineercandidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation More ❯

Technical Solutions Engineer/IT Support Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion … they now require a Technical Solutions Engineer/IT Support Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; Handle software-related requests Analyse software related issues and propose solutions Troubleshoot software Identify root … causes of software problems Conduct software testing and installation Troubleshoots IT related issues Manage software and database migrations Advise customers on hardware and software configurations and implementation Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer/IT Support Engineer candidate will be an intelligent and dynamic individual who wants to More ❯

IT Desktop Support – Job opportunity Location: West Midlands - OnsiteSalary: £25k - £32k (flex depending on experience) plus benefits Our client, who is a specialist IT Service provider working with clients in the West Midlands region is looking for an experienced IT Desktop Support person to join the team. This role will attend various customer sites across … the West Midlands region (Walsall, Wolverhampton and Birmingham) providing high levels of customer support and working within agreed service levels. IT Desktop Support - role Installation and preparation of new IT Hardware & Infrastructure. Management of call queue. Maintain asset register. Working at 2nd/3rd line capability with escalation and collaboration with 3rd line team where necessary. … Perform software rebuilds of laptops and PC’s where needed. Working with the Microsoft suite of products including MS Teams. IT Desktop Support – experience A customer first approach. Good knowledge of Windows 10/11. Knowledge of Apple products, such as IPads. Some server experience – 2016 & 2019. Problem solving skills with good attention to detail. Some knowledge of More ❯

Security Support Specialist (Desk-Based) – CCTV & Networks £35,000 | Blythe Valley Business Park, Near Solihull (on-site, free parking) Monday–Friday, 8:30am – 5:00pm (Office Based) A market-leading global technology company, recognised for delivering advanced tech security solutions to clients worldwide, is seeking a skilled Security IT Support Specialist for a pivotal office-based role … supporting a major client account. This is an ideal opportunity for someone with a background in IT support, network operations, or helpdesk roles looking to diversify into security and video technology as part of a supportive, innovative team. Key Responsibilities: Download and securely share CCTV/video footage with the client to support incident and investigation requests … investigating IP address issues, basic troubleshooting). Liaise professionally with the client: providing updates, managing expectations, and building strong relationships. Escalate issues to engineering/field teams where onsite support is needed. Maintain accurate logs, documentation, and audit trails for all casework. Applicants will have: Prior experience in IT support, helpdesk, network technician, or similar technical role. More ❯

About us: Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team. Overview: We are now … looking for an eager candidate to join us as an IT Helpdesk Support Technician apprentice. This hands-on role will offer practical experience across core areas of IT support, including service ticket handling, hardware setup, user support and on-site assistance. You’ll work alongside experienced professionals and receive full training while gaining a recognised … qualification. Responsibilities: Respond to customer support requests in line with SLAs Answer phones using standard procedures and provide first-line technical support Perform daily backup checks and escalate issues where necessary Configure and install IT hardware (PCs, laptops, printers, routers, etc.) Keep customers informed on progress through the ticketing system Work to resolve tickets promptly or escalate More ❯

innovative storage and asset management solutions to organisations across sectors including emergency services, education, retail, logistics and beyond.We are offering an exciting opportunity for a motivated and detail-oriented IT Support Apprentice to join our growing technical team. This role is ideal for someone looking to start a career in IT and data, with hands-on experience … in both software and hardware environments. Overview: As an apprentice, you will gain practical experience in IT support, data handling, and software testing. You’ll assist in configuring smart locker systems, supporting internal users, and helping to ensure our software is reliable and well-documented. You’ll also learn how to work with data using tools like Microsoft … recognised Level 3 qualification. Responsibilities: Assist in setting up smart locker systems, including PCs, touchscreens, and network devices. Help install and configure iLockerz software under supervision. Provide basic technical support to internal users and customers. Maintain asset records and assist with remote support tasks. Learn to carry out manual testing of software and document findings. Support the More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our … clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day. This opportunity would suit anybody looking to start a career in IT sector and has an interest in IT support, networking and hardware. KEY … DUTIES Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions Problem solving on IT related incidents and problems - as a helpdesk engineer, one … of the primary functions is to help customers solve IT incidents remotely. Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties … such as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o More ❯

Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Previous experience resolving problems sitting with the user. Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D, & SCCM). Pragmatic & amiable approach to … your work. Skilled at building strong, trusted working relationships at all levels. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting. As part of a broader, highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by … to full 2nd-line problems working directly with users or being "intelligent-hands" within server/data center rooms, guided by remote specialists. Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile - not only enthusing More ❯

IT Support Engineer - UK Remote Fully Remote | UK Only Windows Server, Desktop, Software & Systems Support £32,000 - £37,000 + bonus, pension, training & development Join a fast-growing, global leader in mission-critical systems, where you'll be part of a collaborative, innovative, and supportive team. We're looking for a technical problem solver with excellent communication … skills who can work calmly under pressure. You will need to be eligible for (or already hold) UK Security Clearance. Key responsibilities include: Delivering technical support for a wide range of IT Services & Applications Assisting with new product introductions and ensuring smooth deployments. Investigating and resolving complex product issues, both remotely and on-site when required. Supporting knowledge … troubleshooting and attention to detail. Ability to multi-task, prioritise, and adapt quickly. If you are looking for a rewarding career in a fast-growing company, hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: Five years of experience in IT Knowledge of operating systems, equipment and technologies Ability to work independently and multitask when required Excellent interpersonal skills … Ability to maintain confidentiality of company information Meticulous eye for detail and an ability to problem solve IT issues Work and liaise with 3rd parties on tasks Strong abilities in critical thinking, problem-solving, logic Manage and prioritise workload efficiently Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets … assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the IT support person will More ❯

experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: Five years of experience in IT Knowledge of operating systems, equipment and technologies Ability to work independently and multitask when required Excellent interpersonal skills … Ability to maintain confidentiality of company information Meticulous eye for detail and an ability to problem solve IT issues Work and liaise with 3rd parties on tasks Strong abilities in critical thinking, problem-solving, logic Manage and prioritise workload efficiently Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets … assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the IT support person will More ❯