17 of 17 Permanent IT Support Jobs in the West Midlands

Title: Head of IT Support Services Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated … services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable ...

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will … broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study ...

IT Support Admin will provide technical assistance and support across the organisation, ensuring smooth and efficient operations. This role is based in Redditch. Client Details My client is a large consumer brand organisation based in Redditch, Birmingham who are looking for a full time IT Support Administrator. Description Provide first-line IT support to internal teams and resolve technical issues promptly. Maintain and monitor IT systems, ensuring optimal performance and minimal downtime. Assist with the installation and configuration of hardware and software. Ensure data security and support regular system backups. Collaborate ...

Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style … certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP ...

IT Support Engineer | Bromsgrove | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company … effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues ...

Senior IT Support Engineer | Bromsgrove | £40,000 Oscar Technology has partnered exclusively with a leading MSP near Bromsgrove to recruit for a skilled IT Support Engineer to join their team. Job Description As Senior Support Engineer, you will play a crucial role in the company … effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues ...

Title: 2nd Line IT Support Engineer Location: Birmingham Salary: £35k - £40k We are looking for a 2nd Line IT Support Engineer to join a dynamic team and provide exceptional technical support across our organisation. The ideal candidate will come from an existing 2nd line role … within an organisation or MSP. They should be organised, excellent communicators, and have a genuine passion for IT. Key Responsibilities Deliver 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated tickets from 1st line support Escalate tickets to 3rd line where necessary Manage Active ...

IT Support Engineer (MSP) Salary: £26,000 – £32,000 Plus benefits Location: Stoke-on-Trent Travel: Occasional site visits to local customers The opportunity: You’ll be joining an MSP with a team of around 15 people where everyone knows each other and works closely together … day. It’s a business built properly. Most of the team started as apprentices, and even the owners came through the same route — so there’s a real understanding of development, progression, and giving people the time to get better at what they do. You’ll be supporting ...

IT Support Technician Stourbridge About the role The role will be responsible in providing technical support to resolve IT helpdesk service requests as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at their premises. … Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside ...

Title: Level 2 Support Engineer Salary: £30,000 - £38,000 Birmingham, Full-time - Hybrid I'm currently working with a growing organisation looking to bring in a Level 2 Support Engineer to join their IT team. This is a great opportunity for someone with solid infrastructure … Microsoft 365 support experience who enjoys troubleshooting complex issues and working across a variety of technologies. You'll be working as part of a collaborative IT team, providing second-line support across cloud, infrastructure, networking, and virtualisation platforms. Key Responsibilities Provide Level 2 support across IT ...

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 7 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ … 45PM What you'll learn Setting up and maintaining secure networks Configuring desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after ...

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 7 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ … 45PM What you'll learn Setting up and maintaining secure networks Configuring desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after ...

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 7 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ … 45PM What you'll learn Setting up and maintaining secure networks Configuring desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after ...

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 7 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ … 45PM What you'll learn Setting up and maintaining secure networks Configuring desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after ...

Title: Head of IT Support Services Location: Birmingham Salary: £48,822 - £56,535 per annum - SS9 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is a leading institution dedicated ...

Title: Level 2 Support Engineer - Networking & Infrastructure Generalist Salary: £30,000 - £38,000 Location: BirminghamA growing organisation is seeking a Level 2 Support Engineer with a strong networking and infrastructure background to join their technical support team. This role is ideal for a proactive IT professional … enjoys troubleshooting complex issues across networking, virtualisation, and cloud environments while supporting a busy enterprise infrastructure. Key Responsibilities Provide Level 2 technical support across networking, infrastructure, and cloud services. Troubleshoot complex networking issues , including VLANs, routing, and switching. Configure and maintain VLANs, ACLs, and firewall policies . Diagnose Spanning ...

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