6 of 6 Permanent Knowledge Transfer Jobs in the West Midlands

changes comply with security policies, ITIL processes, and documented standards Work closely with the Service Desk to improve first-line diagnosis, escalation quality, and knowledge articles Engage effectively with internal teams, vendors, and stakeholders, clearly communicating progress, risks, and issues Produce and maintain high-quality technical documentation, standards … knowledge transfer materials Contribute to continual service improvement, technology lifecycle planning, and operational best practice Act as a technical escalation point and support or mentor engineering colleagues where required Network Engineer Skills & Capabilities: Strong networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing and switching Hands-on experience ...

This role involves onboarding new pension schemes, transitioning schemes leaving Isio, and supporting buy-ins and buyouts. It combines technical data skills, UK pensions knowledge, and configuration of our IntelliPen and oPen administration systems. You will work closely with stakeholders to understand benefit structures, interpret data, code transformations … requirements. Set up of reports, letters, member website, payroll, pension increases Working closely with stakeholders to agree requirements, resolve data queries, and provide updates. Knowledge transfer to administration and system teams. Contribution to continuous improvement of transition processes, templates, and tools. Documentation, testing, and peer review. What ...

/managing the Superuser Channel Help with creating Views and Dashboards in Dynamics 365 Documentation (user guides, support articles, managing Jupiter SharePoint, documentation for knowledge transfer). Jupiter Training (New Users, Refresher Sessions, Lunch and Learns, Office Visits for CRM Surgeries). Identifying and flagging gaps/bugs ...

anomaly detection and predictive fault identification. Improve monitoring architecture, tooling, documentation and handover processes. Produce clear runbooks, escalation paths and operational guides. Support knowledge transfer into internal technical teams. What We're Looking for: Strong hands-on experience with VictoriaMetrics in a production environment. Previous experience … telecoms, ISP, managed network or large-scale infrastructure environment. Good understanding of time-series monitoring, metrics ingestion, retention and performance tuning. Solid knowledge of Nagios, including configuration, plugins and alerting workflows. Experience with streaming telemetry tools and protocols such as gNMI, gRPC, Telegraf or gNMIc. Strong networking fundamentals across ...

Payroll colleagues. You'll also support the transition of HR Shared Services to Romania, helping to embed new ways of working and ensure effective knowledge transfer. Description Support the design, implementation and optimisation of HR systems, with a strong focus on Workday Gather, document and translate HR business requirements … teams and technical partners to assess and prioritise HR system change requests Support the transition and optimisation of HR Shared Services, including documentation, knowledge transfer and training Work closely with Finance and Payroll Business Analysts to support system integration and data accuracy Produce clear process documentation, playbooks ...

training sessions, support end-users to ensure adoption of process and tools. Evaluate success of training implementation by assessing achievement of learning objectives and transfer of knowledge to continuously improve training solutions and identify future learning needs Utilize a variety of techniques, concepts and development and delivery … progress and making necessary adjustments to the training Perform other related duties as assigned or requested towards the success of the business adoption Knowledge/Experience Extensive years of experience in understanding business process, training content development, instructional design, curriculum development and training delivery or any equivalent combination ...