1 to 25 of 91 Permanent Line Management Jobs in the West Midlands

ensures technology services are secure, resilient, reliable and cost-effective, enabling business operations and growth. Accountable for end-to-end IT service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services … missions and results Develop and maintain Infrastructure and Operations strategies and technology roadmaps aligned to business objectives, growth plans and investment priorities. Lead the management and continuous improvement of enterprise infrastructure services, ensuring the availability, performance, resilience and security of network, compute, storage, backup and cloud platforms. ...

role combines hands‐on technical expertise with team leadership, ensuring high-quality, defensible, and efficient delivery of e-discovery projects. This position has line management responsibility for the e-discovery analyst team, providing direction, mentoring, and oversight of workloads, performance, and development. The role ensures that projects … delivered in line with legal, regulatory, and client requirements, while maintaining best practice and technical excellence. In addition, the e-Discovery Lead Analyst supports pre‐sales activity by providing technical input into solution design, scoping, and client engagements. Working closely with Business Development and clients, the role helps shape ...

lead your own working groups and steering committees and present to executive stakeholders with strong negotiating and influencing skills. You will have leadership and line management junior staff and federated teams, coaching, developing and being the global lead for reporting, analytics and AI. Supporting teams in moving from … skills. Work independently with senior executives, external vendors and cross-functional stakeholders to identify, prioritise, and document business requirements and use cases. Leadership and line management junior staff and federated teams, coaching, developing and being the global lead for reporting, analytics and AI. Supporting teams in moving from ...

stakeholders. Collaborate with internal and external partners to align delivery with strategic goals. Plan team capacity and priorities, ensuring alignment with business objectives. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills … Civil Service Line Management Standards. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert ...

technology environment during significant change and modernisation Maintain secure, reliable and high-performing infrastructure and end-user services Drive improvements across identity and device management, networking, Microsoft 365, cybersecurity, operational support and service delivery Lead day-to-day technical operations Line manage two IT Engineers Work with colleagues … Deliver a major infrastructure refresh, including fibre connectivity, network switching and core infrastructure Requirements Substantial experience in IT infrastructure Experience administering identity and endpoint management Experience managing Microsoft 365 services Experience maintaining secure production environments Strong experience working with IT service desks, including ticket triage, user support and continuous ...

proven track record of managing large-scale digital projects, preferably in healthcare. You will have an innovative, problem-solving approach, with strong stakeholder management skills and experience implementing risk management and governance processes. By being part of a passionate, enthusiastic, supportive, and high performing team, you will build … technical resources effectively to achieve programme outcomes and strategic objectives. Oversee day-to-day programme delivery, including planning, budgeting, decision-making, risk and dependency management, business readiness, lessons learned, and stakeholder communications. Provide structure, direction and visibility of progress, supporting delivery in complex and uncertain environments. Drive benefits identification ...

policy: Employees are required to attend the office 2 days/week Flexible working : Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight. Reports to: Head of Finance Deadline Note: We reserve the right to close the advert before the advertised deadline … EMRS and Scheme Operations, to ensure alignment across schemes and the maintenance of robust financial controls and audit-ready processes. The role provides direct line management of the Finance Process Specialist and any future roles within the finance systems team. The role also carries responsibility for governing ...

focus on innovation, customer service, and value for money, the department plays a vital role in shaping and transforming digital services through effective product management and the use of Microsoft Dynamics. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more … product standards, service levels and quality measures, ensuring EMS meets the Digital Service Standard and delivers an effective, consistent and accessible user experience. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills ...

Manager maintains visibility of resource demand, capacity, utilisation and constraints, supporting informed decision-making and delivery planning across the portfolio. The role also provides line management and development support to Resourcing & Capacity Analysts , ensuring high-quality resource data, reporting, forecasting and stakeholder engagement. What we'll need … Skills and Capability Gap Assessments. Portfolio Resource Dashboards. Resource Governance Reporting Packs. Workforce Planning Inputs. Resource Analyst Development Plans. Your responsibilities as a [people management level]: Lead, mentor and develop Resource Analysts. Set objectives and manage performance against agreed targets. Conduct regular one-to-one meetings, coaching sessions ...

Manager maintains visibility of resource demand, capacity, utilisation and constraints, supporting informed decision-making and delivery planning across the portfolio. The role also provides line management and development support to Resourcing & Capacity Analysts, ensuring high-quality resource data, reporting, forecasting and stakeholder engagement. What we'll need … Skills and Capability Gap Assessments. Portfolio Resource Dashboards. Resource Governance Reporting Packs. Workforce Planning Inputs. Resource Analyst Development Plans. Your responsibilities as a [people management level]: Lead, mentor and develop Resource Analysts. Set objectives and manage performance against agreed targets. Conduct regular one-to-one meetings, coaching sessions ...

live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder … activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary team, providing leadership, people management ...

sponsors, business stakeholders, project managers and delivery teams to ensure programme objectives are achieved and benefits are realised. The Programme Manager will also provide line management, coaching and professional leadership to Project Managers, ensuring consistent delivery standards, capability development and high-quality project execution across the programme portfolio. … What we'll need you to deliver & tasks and responsibilities you'll take on: Approved Programme Management Plan. Integrated programme roadmap. Programme governance and reporting packs. Programme RAID and dependency management framework. Programme budget and forecast reporting. Benefits realisation plan and tracking reports. Programme resource plans. Programme closure ...

sponsors, business stakeholders, project managers and delivery teams to ensure programme objectives are achieved and benefits are realised. The Programme Manager will also provide line management, coaching and professional leadership to Project Managers, ensuring consistent delivery standards, capability development and high-quality project execution across the programme portfolio. … What we’ll need you to deliver & tasks and responsibilities you’ll take on: Approved Programme Management Plan. Integrated programme roadmap. Programme governance and reporting packs. Programme RAID and dependency management framework. Programme budget and forecast reporting. Benefits realisation plan and tracking reports. Programme resource plans. Programme closure ...

recertified as Good by the CQC in 2025. Main duties of the job The Practice Manager plays a pivotal role in the leadership, operational management and strategic development of the practice. Their role is in short to manage and coordinate all aspects of practice functionality, human resources, finance, premises … management and health and safety. The practice manager will lead on compliance and organisational improvement. About us We are a five-partner practice with an advanced clinical practitioner, nursing team, health care team and reception team. We have historically had a very low staff turnover, with many members ...

Resourcing Support listed in this advert for further advice.Main duties of the jobThe Cyber & Corporate Risk Officer will coordinate and deliver security risk management activity within enabling a clear and realistic view of security risk across Cyber. They will support the delivery of Second Line Cyber Risk Assurance … programmes in the creation of a single overview of the cyber risk helping to ensure that they are clearly understood and managed in line with UKHSA's risk appetite, government standards, and public sector assurance expectations, managing escalation in line with UKHSA processes.As second line assurance ...

summaryWe are currently seeking an IT Service Asset & Configuration Lead to join the Tech IT Service Management team.The IT Service Asset & Configuration Lead ensures that accurate configuration data is available to support key IT Service Management (ITSM) processes including Change, Incident, Problem and Release Management. Acting … organisational subject matter expert, they will drive adoption of Service Asset & Configuration Management (SACM) standards across internal teams and suppliers, improving service reliability, risk management and decision-making capability.Main duties of the jobDesign, implement and manage the ServiceNow Configuration Management Database (CMDB) using automated discovery and manual ...

looking for a Performance & Operations Senior Consultant to join the Customer Resolutions Operations Planning Team, supporting with resource planning, forecasting, telephony management, operational performance reporting and financial processes across Customer Resolutions. In Customer Resolutions we put things right when they go wrong for our customers and learn from this … planning decisions across a diverse portfolio of remediation programmes and operational activities. You'll use data and forecasting insight to support resource allocation, financial management and operational performance, whilst building strong relationships with stakeholders across Customer Resolutions. You’ll play a key role in developing resource plans, maintaining ...

advanced analytics opportunities (ML, predictive modelling) to drive client value.Ensure the application of robust statistical techniques and high standards of data cleaning and management across the team.Lead the recruitment, on-boarding, and line management of other analysts, supporting their long-term professional development through coaching and mentoring.Promote … level data warehouses and cloud platforms (AWS, Azure, Snowflake).Mastery of SQL and advanced proficiency in Python or R for data science applications.Exceptional stakeholder management skills with the ability to influence and advise at a strategic level.Proven track record of coaching, mentoring, and leading technical teams to success.Desirable ExperienceSignificant ...

player in helping projects and programmes impact, assess and deliver improvements.The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties.This is a superb … purposes such as iterative developments and testing. Improving the performance of databases and the tools and processes for database administration (including automation).Using database management system software and tools to collect agreed performance statistics. Carrying out agreed database maintenance and administration tasks.Using database management system software and tools ...

Common Data Environment (CDE) Lead to join our team. Our team are recognised as global experts in the development and deployment of Information Management and Common Data Environments (CDE’s) on major projects and programmes, delivering client outcomes which mutually benefit the supply chain and add value to projects. … Independent and open methodology We work holistically with our wider business to provide an environment for innovation and deliver success on projects where Information Management is core to the delivery and operation of assets. We lead the Information Management process at organisational, programme and project level through: Discovery ...

manage our delivery capacity and resourcing decisions.Supporting and empowering Kainos teams is central to the role – helping individuals perform, learn, and grow in line with our company values.As a senior management role, you may also take on wider management responsibilities within the Public business and our broader … Delivery capability as required.Mandatory requirements:Minimum of 7 years of experience in programme management within the Public Sector, preferably central government.Proven experience planning, coordinating and managing complex programmes across multiple teams and suppliers, circa 50+ staff.Experience in leading bespoke software delivery.Experience in using agile methodologies.Proven track record of delivering ...

Lead Clinical Simulation to ensure that learning from local serious incidents clinical incidents and national patient safety alerts are built into future simulation programmes. Line management responsibilities Act as a clinical role model for effective clinical care enabling and facilitating others to take forward initiatives. To provide clinical … students and staff as required. To work alongside Associate Lead Clinical Simulation to support the operational running of the simulation team (e.g. Sickness management, return to work interviews etc.). Maximise opportunities to share good practice and innovations with colleagues by networking and work collaboratively with simulation and clinical ...

About this opportunityWe are seeking a Senior Document Controller to work within Gleeds Information Management business unit, working across a diverse portfolio of clients and sectors. The successful candidate will bring established document control expertise into a team that operates at the intersection of document management and ISO 19650 information management — giving this role a broader scope and greater influence than a conventional DC position.This is a role suited to an individual who takes pride in rigour and consistency, but who also wants to shape how document control is delivered — contributing to the development ...

batch, streaming and event-driven integration approaches Helping migrate data from legacy systems into modern cloud platforms Providing technical leadership and mentoring without direct line-management responsibility Working closely with data engineering, data science, product and governance teams What we are looking for Databricks experience is essential. ...

outcomes for the AI engineering teams. Ensuring delivery capacity is aligned to agreed priorities and service commitments.Governance, risk and assuranceEnsuring AI solutions operate in line with digital, security, data and architecture standards.Identifying and manages operational risks, issues and dependencies relating to AI services. Accountable for compliance with relevant policies … with cloud platforms, APIs and modern application architectures. Experience of AI platforms operating at enterprise scale.Familiarity with data engineering, ML Ops or model lifecycle management practices.Experience with Microsoft AI Platforms and supporting technologies, including Azure AI Foundry, Microsoft copilot ecosystems.Familiarity with Oracle AI ecosystem.Strong stakeholder management and communication ...