1 to 25 of 84 Permanent Microsoft 365 Jobs in the West Midlands

that help customers design, implement, and optimise modern workplace platforms. The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control … role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. ...

Senior Technical Project Manager Global Microsoft 365 Transformation Remote – MUST be UK based Salary: Up to £80,000 Are you an experienced Senior Project Manager who has delivered large-scale Microsoft 365 migrations or tenant consolidation programmes? Can you identify the risks and dependencies … workstreams? Are you confident managing senior stakeholders across multiple organisations, countries and time zones? We are recruiting for a growing technology consultancy delivering complex Microsoft, cloud, infrastructure and cybersecurity services to major organisations in the UK and internationally. They are looking for a Senior Technical Project Manager to lead ...

Line Support Engineer to join its technical support team. This is a great opportunity for an experienced support engineer with a strong Microsoft infrastructure background who wants to develop further across Azure, Microsoft 365, cloud infrastructure and security . You'll work in a fast-paced … technical environment, supporting a global customer base while gaining exposure to modern Microsoft technologies including Azure Virtual Desktop, Microsoft Sentinel, Defender and Privileged Identity Management. What you'll do Provide 2nd Line support across incidents and service requests, troubleshooting through to resolution. Support technologies including Windows Server, Active ...

What's in it for you? £30,000 - £38,000 salary Join a growing business where IT is becoming increasingly important Broad exposure across Microsoft 365, Windows, networking, infrastructure and business systems Work alongside trusted external technology partners on exciting improvement projects Clear opportunity to develop into … become the go-to person for day-to-day IT support across the business, helping colleagues with everything from desktop issues and Microsoft 365 through to networking, device management and infrastructure administration. Alongside supporting users, you'll help improve the IT environment. That includes strengthening Microsoft ...

multiple school sites, your responsibilities will include: Acting as an escalation point for 1st Line IT Support Diagnosing and resolving issues across Windows devices, Microsoft 365, user accounts, printers, networks and educational software Providing remote and on-site technical support to staff and students Configuring, deploying … maintaining laptops, desktops, tablets and peripheral devices Supporting classroom technology including interactive displays, projectors, AV equipment and printing solutions Administering Microsoft 365 accounts, licences and permissions Managing Microsoft Entra ID accounts and security groups Supporting Exchange Online, Teams, OneDrive and SharePoint Assisting with staff onboarding ...

Manager A hands-on IT Manager opportunity for an experienced IT professional to manage Microsoft 365, Windows Server, infrastructure, cyber security support and supplier relationships across the companys UK technology environment. This role would also suit a Senior IT Administrator looking to step into a hands … Manager include: Infrastructure Support: Manage Windows Server environments, Active Directory, Dell server infrastructure, Hyper-V virtual machines, file shares, permissions and group policies Microsoft 365 Administration: Administer Microsoft 365 and Intune, supporting laptops, desktops, mobile devices, endpoint security and user onboarding and offboarding System ...

Automation Specialist (Microsoft 365/Copilot) Warwickshire, office based. Easily commutable from Coventry, Leicester, Northampton, Leamington Spa and east Birmingham Up to £50,000 plus benefits How often do you get to build a company's AI capability from the ground up, with the licences already bought … engineering group operating from multiple sites across the UK and mainland Europe. The IT team have made a start with Copilot and the wider Microsoft 365 stack, and now want a specialist to take it on and own it: you'd set the direction, build the solutions ...

full potential. Youll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams to deliver high-quality solutions across Microsoft 365, Azure, Cyber Security, Cloud and Connectivity. Youll also play an important role in supporting business growth through technical pre-sales, solution … high standards of documentation, processes and technical governance. Oversee Technical Projects Youll oversee the successful delivery of a wide range of customer projects including: Microsoft 365 migrations Azure and cloud transformation projects Cyber Security implementations Network infrastructure upgrades VoIP and Unified Communications deployments Connectivity installations Customer onboarding ...

start or develop a career in cloud computing, IT support, and digital technologies. As a first point of contact for customers, you'll support Microsoft 365, Azure, and cloud-based applications while gaining hands-on experience in a professional environment. You'll learn how to troubleshoot technical … career in cloud and IT services. Responsibilities Provide first-line technical support via phone, email, and ticketing systems, escalating complex issues when needed. Support Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and user account management. Create and manage user accounts, permissions, password resets, and Microsoft ...

looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues … Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent | Full Time Reporting to: Service Delivery Manager Product/Service: Managed IT Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background/Skills: MSP, 3rd Line Support, Microsoft 365 ...

experienced Service Desk professional to broaden their technical knowledge while supporting users across multiple UK locations. The successful candidate will work across a varied Microsoft environment, including Intune, Entra ID, Microsoft 365 and Windows 11, alongside hardware, mobile devices, printers and business systems. This … support requests, providing effective first-line technical assistance Log, prioritise, investigate and resolve service desk tickets within agreed processes Troubleshoot Windows 11, Microsoft 365, desktop hardware, printers, mobile devices and business systems Support and administer user devices through Microsoft Intune Assist with user accounts, access ...

Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk … point for complex technical issues. Drive continual service improvement. Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding ...

Salary: £45,000 – £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk … point for complex technical issues | Drive continual service improvement | Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding ...

will provide technical support to a diverse client base, resolving escalated incidents and service requests across hardware, software, operating systems, user access, networking and Microsoft 365 environments. As the 2nd Line IT Support Engineer, you will work within agreed SLAs, communicate clearly with technical and non-technical … Service Levels: Work within agreed SLAs and customer service expectations Troubleshooting IT Problems: Resolve hardware, software, operating system, network and user-access issues Supporting Microsoft 365: Provide support for Exchange Online, Outlook, Teams, SharePoint and OneDrive Managing User Access: Troubleshoot user accounts, permissions and access within Microsoft ...

hands-on experience while working towards a recognised Level 3 IT qualification. You'll receive ongoing support from experienced engineers, developing practical skills across Microsoft technologies, networking and customer support in a fast-paced MSP environment. What You'll Do: Provide 1st line IT support via phone, email … remote support tools Troubleshoot hardware, software and Microsoft 365 issues Assist with setting up laptops, desktops and mobile devices Create and manage user accounts within Active Directory and Microsoft 365 Log and update support tickets, ensuring excellent customer service Support system installations, upgrades ...

resolved by first-line support Diagnose and resolve hardware, software, operating system and application issues Troubleshoot networking, printer, telephony and remote access problems Support Microsoft Windows desktop environments and Microsoft 365 applications Install, configure and maintain desktops, laptops, mobile devices and peripherals Maintain accurate documentation within … service desk system Assist with the administration and maintenance of the firms' servers, network and cloud infrastructure Support Active Directory and Microsoft Entra ID user administration Assist with Microsoft 365 administration, including Exchange Online, Teams, SharePoint and OneDrive Support software deployments, operating system upgrades and routine ...

work for an award-winning IT Support and Managed Services provider, known for delivering world-class service with a personal touch? As a Microsoft Solutions Partner, this organisation specialises in Cloud Services, Managed IT Support, Cyber Security and Software Development. This is an excellent opportunity for an experienced … Line IT Microsoft Support Engineer to join a skilled technical team in a fast-paced, client-focused environment. You will play a key role in delivering and supporting Microsoft cloud, server, and desktop solutions, contributing to technical projects and providing high-level support to a wide range ...

technical operation of EiBs core information and systems environment. This includes ownership of system architecture, data structures, integrations, and change control across Office 365 and HubSpot, alongside the continued responsibility for information coordination, documentation standards, and information governance. The postholder ensures that EiBs systems are technically coherent, sustainable … line Reports to CEO. Key responsibilities 1. System architecture and technical ownership Own the technical architecture and interface of EiBs core systems, including: Office 365 (tenant configuration and administration) HubSpot (CRM and operational pipelines) Maintain a clear understanding of system boundaries, dependencies, and integrations Design, maintain, and document ...

/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux (Ubuntu)/VMware – healthy knowledge of Windows Server Citrix Microsoft 365 & Entra ID Apache, NGINX and/or IIS DNS, networking and load balancing Backup & Disaster Recovery SonicWall or similar firewall technologies Experience … technical stakeholders. Desirable Experience MSP background. Pre-sales, solution design and technical scoping. RFP/RFT responses and quotation design. Cloud migration projects, including Microsoft 365 and SharePoint. AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. Relevant Microsoft, VMware, Citrix ...

/4th Line Infrastructure Support role. · Strong troubleshooting skills across enterprise infrastructure technologies. · Linux (Ubuntu)/VMware – healthy knowledge of · Windows Server · Citrix · Microsoft 365 & Entra ID · Apache, NGINX and/or IIS · DNS, networking and load balancing · Backup & Disaster Recovery · SonicWall or similar firewall technologies · Experience … technical stakeholders. Desirable Experience · MSP background. · Pre-sales, solution design and technical scoping. · RFP/RFT responses and quotation design. · Cloud migration projects, including Microsoft 365 and SharePoint. · AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. · Relevant Microsoft, VMware, Citrix ...

established organisation on an initial 12-month contract. This is an excellent opportunity to work on business-critical automation and digital transformation initiatives, leveraging Microsoft's Power Platform. Key Responsibilities Design, develop, and support solutions using Power Apps and Power Automate . Build automated workflows to streamline business processes … improve operational efficiency. Work closely with business stakeholders to gather requirements and translate them into low-code solutions. Integrate Power Platform solutions with Microsoft 365 and other enterprise applications. Support the ongoing enhancement, maintenance, and optimisation of existing applications and workflows. Contribute to best practices, governance ...

environments. Ensure high availability, performance, resilience, and security of all IT systems. Lead cybersecurity initiatives including MFA, endpoint protection, patching, and vulnerability management. Manage Microsoft 365, Entra ID (Azure AD), Intune, Exchange Online, and Windows Server environments. Oversee networking infrastructure including firewalls, VPNs, VLANs … investment requirements to senior leadership in a clear, commercial manner. Requirements 5+ years' experience in hands-on IT infrastructure roles. Strong expertise in Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, networking, and cybersecurity. Experience managing backup and disaster recovery solutions and virtualisation platforms (VMware/ ...

ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing … Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/ ...

system enhancements. Key Responsibilities IT Support & Systems Administration Provide 1st and 2nd Line support for users across hardware, software, networking, and business applications. Support Microsoft 365 including Outlook, Teams, SharePoint, and OneDrive. Troubleshoot desktop, laptop, printer, and mobile device issues. Assist with user account administration, permissions … Gather feedback from users to identify opportunities for system improvements. Skills & Experience Essential Experience providing 1st and 2nd Line IT Support. Strong knowledge of Microsoft 365, including Outlook, Teams, Excel, SharePoint, and OneDrive. Good understanding of Windows operating systems and desktop support. Basic networking knowledge including ...

Support Analyst - Birmingham IT Support Analyst with strong experience in Windows 11, Intune, Azure, Entra, and Microsoft 365 is required by a leading law firm in central Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your … Service Desk/Helpdesk/IT Support/1st Line/2nd line/Windows 11/Intune/Azure/Entra/and Microsoft 365/Birmingham Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus ...