1 to 25 of 76 Permanent Microsoft 365 Jobs in the West Midlands

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 More ❯

M365 Data Specialist £35,000 - £38,000 + Annual Bonus + Progression + Pension + Holiday + Benefits Ross-on-Wye Are you a skilled in Microsoft 365 and Power Platforms? Looking for a varied and impactful role supporting global operations? This is a fantastic opportunity to join a growing international business where you'll take ownership … and environmental safety through landmine and UXO remediation, marine surveys, and risk consultancy. Working closely with the IT Manager and wider operations teams, you'll manage data pipelines, maintain Microsoft 365 services, and help shape the long-term IT strategy-while also resolving user issues and promoting best practices across the organisation. On offer is an excellent … The Role: Manage and maintain data systems and pipelines, ensuring security and accessibility across departments Develop and support Power Platform solutions, including Power Apps and Power Automate flows Support Microsoft 365 environment including SharePoint, Intune, Entra ID, Teams, and Defender Contribute to the ongoing migration from legacy systems and strengthen the organisation's cloud-first strategy Deliver More ❯

M365 Data Specialist £35,000 - £38,000 + Annual Bonus + Progression + Pension + Holiday + Benefits Ross-on-Wye Are you a skilled in Microsoft 365 and Power Platforms? Looking for a varied and impactful role supporting global operations? This is a fantastic opportunity to join a growing international business where you'll take ownership … and environmental safety through landmine and UXO remediation, marine surveys, and risk consultancy. Working closely with the IT Manager and wider operations teams, you'll manage data pipelines, maintain Microsoft 365 services, and help shape the long-term IT strategy-while also resolving user issues and promoting best practices across the organisation. On offer is an excellent … The Role: Manage and maintain data systems and pipelines, ensuring security and accessibility across departments Develop and support Power Platform solutions, including Power Apps and Power Automate flows Support Microsoft 365 environment including SharePoint, Intune, Entra ID, Teams, and Defender Contribute to the ongoing migration from legacy systems and strengthen the organisation's cloud-first strategy Deliver More ❯

troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service … Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365/Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with More ❯

Technical Business Analyst Financial Services Location: Birmingham, West Midlands (Hybrid 23 days on-site per week) Salary: up to £55,000 + excellent benefits Keywords: Business Analysis, Azure, Microsoft 365, User Integration, Migration, Agile, Financial Services We are seeking a skilled and experienced Technical Business Analyst to join a leading organisation in Birmingham. This hybrid role is … ideal for someone with a proven background in financial services , experienced in user integration and large-scale migration projects involving Microsoft 365 and Azure platforms . About the Role As part of the IT and Business Transformation team, you will play a pivotal role in delivering business-critical technology solutions. Youll work closely with senior stakeholders and … lead high-impact projects in a collaborative, fast-moving environment. The BA must come from a Financial Services or Professional services background. Keywords ; Business Analyst, Birmingham, West Midlands, Azure, M365, PMP, ITIL, PMP, Business processes, ACCA, Financial Services, Data Analytics, Solihull, Coventry, BA, Walsall, Warwickshire Follow @erinassociates on Twitter for similar roles. Erin Associates Ltd is acting as an Employment More ❯

2nd Line Support Engineer - M365 Coventry £30,000 - £36,000 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a fast-paced … to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in the IT world. What you'll be … serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by More ❯

and strengthening infrastructure. You'll also occasionally lend a hand across IT when needed - so a generalist IT background is helpful too. The environment is Microsoft-focused (Azure, M365, Defender), with Exabeam as the primary SIEM, and you'll play a key part in their journey toward Cyber Essentials Plus certification. The Role Investigate, respond to, and resolve security … incidents Shape and improve SIEM monitoring and response using Exabeam Guide on Azure security controls: Entra ID, Defender, NSGs, Key Vault, etc. Harden infrastructure across Microsoft 365 and Endpoint environments Collaborate with System Admins, SOC Analysts, and Network Engineers Support compliance with upcoming Cyber Essentials certification Automate tasks with scripting (PowerShell, KQL, Python a plus) Help non … technical users understand and adopt secure practices What We're Looking For 5+ years in IT Security Engineering or a related technical field Proven hands-on experience with: Microsoft 365 & Azure Security (Defender, Entra ID, Conditional Access) Networking fundamentals (Cisco Meraki, VPNs, segmentation) SIEM (ideally Exabeam) Endpoint security and EDR/XDR Background in general IT or More ❯

Workplace) Hybrid working: 3 days per week required on site. The role will be responsible for all aspects of support of the Modern Workplace end user computing environment leveraging M365/O365 and other services to ensure that the service is maintained to high standards. The role will require strong understanding of the O365 SaaS and application lifecycle management, including … is maintained. - 3rd line support level of understanding of the dependencies for MS Office such as SharePoint, OneDrive, Exchange, and Add-ins. - Ensuring governance, compliance and security components within M365 are meeting Information Security mandates and best practices across the end-user device estate. - Undertake assigned projects or tasks, carrying out relevant research and defining and/or documenting the … scope of the project - Assist in supporting, maintaining, and troubleshooting of M365 services and providing recommendation for implementation of changes and products Required Skills/Experience: - Strong working knowledge of the M365 and O365 Productivity Suite including the various Microsoft Admin consoles used in the effective provision, licensing and administration of these SaaS solutions - Strong knowledge of the Microsoft More ❯

pro rata for a 5 month Fixed Term Contract + Amazing Training/Development Opportunities - Fully Remote Role This is an opportunity to join UK's most accredited Microsoft Partner who hold all six Microsoft Partner Designations, multiple Advanced Specialists, have four Microsoft MVP's in the team and are an Azure Expert MSP put it simply … they are one of the biggest players in the UK's Microsoft Partner Ecosystem! They are looking for an Engineer with a strong background in Networking, who has recently how a passion for Azure and who is now looking for an opportunity to become a subject matter expert is Azure Network Services. What we are looking for A strong … infrastructure and the smooth operations of our organisation. What to do next Apply or reach out to Dane Gavin on LinkedIn! Cloud Decisions are proud to be part of Microsoft UK's new partner talent services and help you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are More ❯

IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own … external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of More ❯

base inc Car Allowance + Uncapped Commission (Double OTE) + Bens Are you an experienced Business Development Manager with a strong history in IT Managed Services and Modern Microsoft Stack sales? Join a fast-growing MSP with a loyal client base and big ambitions to double in size over the next 3 years. We're looking for a … confident, self-driven BDM to generate and close new business opportunities within the SMB market across approx 100 mile radius (various verticals), offering a suite of services including Cloud (M365/Azure), Backup/DR, Networking, Telecoms, and SaaS solutions. The Role Develop and execute sales strategies with the MD to drive new logo acquisition. Identify and win new business … in the SMB space across the West Midlands (M6/M42 corridor). Sell a full portfolio of Managed IT Services including Microsoft 365, Azure, Security, DR, Storage, Telecoms and Sage 200 . Collaborate with a supportive team of Account Managers and Technical Consultants. Build and maintain long-term relationships with new clients to secure repeat business. More ❯

join their IT Infrastructure team. This is an exciting opportunity to work in a complex hybrid environment, supporting and evolving enterprise-scale identity and access management (IAM) solutions using Microsoft Entra ID (formerly Azure AD) and related Microsoft 365 technologies. You'll act as a subject matter expert (SME) for identity services, lead technical initiatives, and … environments. Lead on the technical design and implementation of identity solutions. Monitor, identify, and resolve security risks and operational incidents. Improve the organisation's security posture through configuration of Microsoft Secure Score, Conditional Access, and PIM. Manage and migrate single sign-on (SSO) integrations for third-party business applications. Automate identity processes and configurations using PowerShell. Required Skills & Experience … Proven experience managing hybrid identity environments with Active Directory and Microsoft Entra ID . Strong scripting abilities using PowerShell . Expertise in multi-factor authentication (MFA) , Conditional Access, self-service password reset, and modern authentication methods. Understanding of role-based access control (RBAC) , Privileged Identity Management (PIM) , and passwordless authentication strategies. Familiarity with identity governance , including entitlement management, access More ❯

integration of our technology infrastructure across both our not-for-profit and commercial operations. In this pivotal role, youll provide hands-on technical leadership across our core platforms including Microsoft 365, Dynamics 365 CRM, Power BI, Sage Intacct, and our CMS website. Youll manage system integrations, improve user journeys, and ensure our digital systems support More ❯

PC imaging, equipment repairs, and device recycling tasks. Maintain accurate records of incidents, assets, and service requests via the service management tool. Administer user accounts and security access using Microsoft Active Directory. Work with Microsoft Intune and basic PowerShell scripts (desirable). Travel to other UK sites as required (full UK driving licence essential). Experience Experience in … a service desk or IT support role. Strong working knowledge of Windows 11, Microsoft 365, and Active Directory. Good understanding of LAN/WAN, TCP/IP and general networking principles. Familiarity with mobile device management (Microsoft Intune preferred). A passion for IT and willingness to learn and grow within the role. Organised, self-motivated More ❯

a cloud-first, modern infrastructure environment. Youll play a key role in designing, delivering, and supporting scalable, secure, and reliable infrastructure with a strong focus on cloud platforms, particularly Microsoft Azure. What Youll Be Doing: Lead on the design and delivery of modern infrastructure solutions with an emphasis on Azure and hybrid cloud environments Support cloud migration initiatives and … are applied across infrastructure estate Act as a subject matter expert and mentor, sharing your cloud and infrastructure knowledge with colleagues Occasional UK travel to company offices. Tech Environment: Microsoft Azure (IaaS, PaaS, networking, identity) Microsoft 365, Active Directory, and hybrid identity management Virtualisation (VMware, Hyper-V), storage, and networking Backup, disaster recovery, and security technologies … About You: Proven experience in IT infrastructure roles with a strong track record of supporting and delivering Microsoft technologies and Azure-based solutions Solid understanding of cloud adoption, hybrid environments, and infrastructure-as-a-service principles Strong problem-solving skills and ability to work closely with stakeholders to design smart, scalable solutions Good documentation, communication, and mentoring skills Why More ❯

ll get hands-on with a broad range of technologies while supporting both business clients and individual users. Troubleshoot and resolve 2nd line incidents across hardware, software, networking, and Microsoft 365 environments. Work directly with customers via phone, remote tools, and occasional site visits. Assist with installations, upgrades, and ongoing system maintenance. Escalate unresolved issues where appropriate … in IT support, ideally within an MSP or multi-client environment. Strong technical knowledge of Windows operating systems, Active Directory, networking fundamentals (TCP/IP, LAN/WAN), and Microsoft 365. Confident troubleshooting hardware and software issues. Excellent communication skills, you can make technical issues understandable for non-technical users. A team player who’s adaptable, resourceful, and eager … to learn. Desirable but not essential: IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft qualifications (MCSA, Azure, etc.). What’s in it for You? Salary up to £35,000, depending on experience. The chance to join a growing MSP with big plans, meaning genuine career progression as the company expands. Clear opportunities to advance into 3rd More ❯

technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line More ❯

such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line More ❯

primarily first-line support to users submitting IT Helpdesk tickets, and being a crucial resource in completing IT-related projects. The role will involve face to face, telephone, and Microsoft Teams communication with end users to confirm and troubleshoot problems they are facing. As training in organisational software and systems progresses, the successful candidate will work towards providing elements … Respond to and escalate IT Helpdesk tickets as appropriate. Set up and manage user accounts and company devices per IT procedures. Maintain and update software systems including Sage 200, Microsoft 365, and others. Ensure timely updates and security compliance across all devices. Manage IT inventory and maintain accurate documentation. Operate with integrity and assess cross-departmental impact … of IT changes. Required skills: Strong interest in technology and ability to self-manage tasks. Familiarity with Windows 10/11 and Microsoft Office applications. Willingness to learn business processes and systems. Team-oriented with effective communication and support skills. High integrity, ownership and problem-solving mindset. Patient and clear communicator with colleagues and customers. Additionally, the following experience More ❯

support for devices including laptops, desktops, tablets, and mobiles Implement and configure enterprise-scale Android, Apple, and Windows device environments Manage software deployments via Jamf, Intune, Workspace ONE, and Microsoft Endpoint Configuration Manager Script solutions and automate tasks using PowerShell and similar tools Act as a Subject Matter Expert (SME) for End User Computing and Modern Management strategies Collaborate … What you'll need We're looking for someone who lives and breathes EUC technology. You'll thrive in this role if you bring: Strong knowledge of Windows 11, Microsoft 365 workloads, and endpoint technologies Proven experience in managing and deploying using tools such as Intune, MECM (SCCM … and Jamf Hands-on experience with Apple Business Manager, Knox Mobile Enrollment, and macOS in the enterprise Familiarity with Entra ID (formerly Azure AD), Group Policy, Conditional Access, and M365 Apps for Enterprise Solid scripting skills, especially in PowerShell A customer-first mindset with excellent communication skills - technical and non-technical alike Certifications such as Jamf Pro, AZ-104, MS More ❯

Services Salary: 50,000 - 60,000 Per Annum Plus Hybrid Working and Excellent Benefits Security clearance at BPSS required Location: Solihull - Hybrid working options available Working with cutting-edge Microsoft technologies in a dynamic IT environment, this role involves troubleshooting, maintaining, and optimising infrastructure components to ensure high availability and performance. The successful candidate will act as an Intune … SME/Product Support Technical Engineer to specialise in supporting the Managed Desktop and Laptop estate, with a strong focus on leveraging the Microsoft Intune platform. The role will need to be able to work with 3rd party providers of service and act as an 'on-the ground' lead for the team, providing expert insight into the actual configurations … higher leadership positions within the business, such as Product Owner or Product Manager. Technical experience - Recent proven experience working as an Intune SME (Subject Matter Expert) Strong expertise in Microsoft Intune (with a focus on migration) Solid hands on experience in Autopilot Experience with SCCM Windows device management and endpoint administration Device provisioning, Windows 10/11 imaging, and More ❯

Services Salary: £50,000 - £60,000 Per Annum Plus Hybrid Working and Excellent Benefits Security clearance at BPSS required Location: Solihull - Hybrid working options available Working with cutting-edge Microsoft technologies in a dynamic IT environment, this role involves troubleshooting, maintaining, and optimising infrastructure components to ensure high availability and performance. The successful candidate will act as an Intune … SME/Product Support Technical Engineer to specialise in supporting the Managed Desktop and Laptop estate, with a strong focus on leveraging the Microsoft Intune platform. The role will need to be able to work with 3rd party providers of service and act as an 'on-the ground' lead for the team, providing expert insight into the actual configurations … higher leadership positions within the business, such as Product Owner or Product Manager. Technical experience - Recent proven experience working as an Intune SME (Subject Matter Expert) Strong expertise in Microsoft Intune (with a focus on migration) Solid hands on experience in Autopilot Experience with SCCM Windows device management and endpoint administration Device provisioning, Windows 10/11 imaging, and More ❯

and show great initiative to develop the knowledge moving forwards to support our end-users. You will need to be experienced in providing support to users in an Office 365 environment. In addition, you should have significant experience of supporting users with Windows 10/11. Responsibilities take ownership of user incidents and service requests to successful resolution … deliver key service rollouts/upgrades of hardware and software. Experience and skills Essential knowledge of supporting Microsoft Operating systems, Windows 10/11 knowledge of supporting Office 365 ability to produce both technical and user documentation self-motivated and conscientious, with excellent attention to detail a can-do, proactive attitude with a passion for delivering excellent … with established Service Level Agreements proactive in analysing trends, to identify root causes and solutions experience in an IT support or customer service environment knowledge of Active Directory and Microsoft 365 Admin Center experience of supporting mobile telephony/smartphones a technical background with a relevant ICT qualification, eg ITIL v4 Foundation, A+, MCP. Benefits We offer More ❯

effective IT solutions. Our benefits include 401(k), health, dental, vision insurance, life insurance, disability coverage, paid time off, and professional development support. Job Responsibilities: Design and build SharePoint (Microsoft 365) sites using various graphics tools. Develop user interfaces, site animations, and effects. Align SharePoint site design with organizational strategies and government requirements. Analyze customer needs and … with web development focus and 10 years' experience or BA/BS with 12 years' experience. TS/SCI clearance with investigation (T5) and eligibility for Top Secret. Three Microsoft Certifications from a specified list, including Power BI, Data Analyst, Power Platform, Azure Data Scientist, Azure AI Engineer, AI Engineer, Azure Data Engineer, or Azure Developer. Two certifications from More ❯

with secure IT systems and best practices. What Were Looking For: Essential Skills & Experience 5+ years of hands-on Linux administration experience ). Strong technical background with Windows Server, Microsoft 365, and Azure AD. Excellent communication skills with a customer-first mindset. Proven ability to work independently and as part of a team. Experience delivering IT projects More ❯