1 to 25 of 68 Permanent Microsoft 365 Jobs in the West Midlands

Company Description Blackbird Corporate Ltd provides first-class consultancy and training services on Microsoft 365 Apps, SharePoint Online, SharePoint 2019 Server, Power Platform, and Teams. We pride ourselves on offering tailored courses to meet our clients' exact requirements and ensure they receive the best training from highly … skilled professionals. With a global reach, we work with organizations to implement SharePoint and Microsoft 365 applications, maximizing the benefits of these platforms. Our reputation is built on an honest approach and adaptability to client needs. Position Overview We are seeking an experienced and dynamic Trainer ...

digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot. You will learn how to diagnose and resolve common technical issues, support customer success, manage … ticketing systems. Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to: Hardware (PCs, laptops, printers) Operating systems (Windows, macOS) Software applications (including Microsoft 365/Office) User Management: Assist with basic user administration tasks, such as: Setting up new user accounts Password resets Managing security group ...

environments, complex technical escalations, optimising platforms, and advancing automation to deliver exceptional customer outcomes. Youll feel at home in this role if you are Microsoft certified and have solid 3rd line infrastructure support experience with a generalist focus, enjoy getting to the root of technical challenges, and take pride … sharing and continuous improvement. Drive efficiency through automation, streamlined service requests, and self-service capabilities across Managed IT. Perform administration and support across Azure, M365, Exchange, and Intune platforms. Contribute to proactive monitoring through automated remediation and operational excellence in infrastructure, systems, networks, and business services. Support service transition processes ...

enforced through Purview tooling Key Responsibilities Include: Configure and maintain Microsoft Purview features, including: -Information Protection (sensitivity labels, auto-labelling) -Data Loss Prevention (M365, Endpoint, Cloud Apps) -Data Governance (catalogue, scanning, classification) -Records Management (retention labels & policies) -Insider Risk Management -eDiscovery (Standard & Premium) Manage scanning rules, data connectors, metadata … sources, and catalog assets. Support integration with M365, Azure, Power Platform, and on premises data sources Monitor Purview alerts, DLP incidents, policy matches, and governance activity logs Perform investigation of policy violations, insider risk alerts, and data protection events Track and escalate issues to engineering or architecture teams as required ...

Head of IT. This is a hands-on technical role responsible for supporting, maintaining and improving the company s IT infrastructure, including servers, networks, Microsoft 365, Azure/Microsoft Entra ID, endpoint management, security tools and wider business systems. The successful candidate will work closely with … activities, automation and future technology initiatives. Responsibilities Administer, maintain and improve Windows Server, Active Directory, Group Policy, DNS, DHCP and core infrastructure services. Support Microsoft 365 administration, including users, groups, permissions, Exchange Online, SharePoint and Teams. Support Azure, Entra, Defender environments, including identity, access and hybrid cloud ...

/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux (Ubuntu)/VMware – healthy knowledge of Windows Server Citrix Microsoft 365 & Entra ID Apache, NGINX and/or IIS DNS, networking and load balancing Backup & Disaster Recovery SonicWall or similar firewall technologies Experience … technical stakeholders. Desirable Experience MSP background. Pre-sales, solution design and technical scoping. RFP/RFT responses and quotation design. Cloud migration projects, including Microsoft 365 and SharePoint. AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. Relevant Microsoft, VMware, Citrix ...

across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers … education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto ...

connectivity issues. Manage and optimise Windows Servers, VMware virtualisation platforms, and storage solutions to ensure high availability and performance. Administer cloud-based services including Microsoft 365, Exchange Online, SharePoint, and Teams, ensuring seamless collaboration and security. Oversee user account lifecycle processes such as onboarding, role modifications … Windows Server environments and supporting virtualisation platforms like VMware. Strong understanding of networking principles, including switching, routing, and wireless connectivity. Hands-on experience with Microsoft 365 administration and cybersecurity best practices. Familiarity with backup and disaster recovery technologies such as Veeam. Experience working within ticketing systems ...

support to users across the organisation Monitor system performance and resolve hardware, software, and network issues Manage Active Directory, Group Policy, DNS, DHCP, and Microsoft 365 environments Support virtualization platforms such as VMware or Hyper-V Assist with cybersecurity measures including patching, antivirus, backups, and access controls … Candidate: Previous experience in an IT Systems Engineer, Infrastructure Engineer, or similar role Strong knowledge of: Windows Server environments Active Directory & Group Policy Microsoft 365 administration Networking fundamentals (TCP/IP, switches, firewalls, VPNs) Virtualisation technologies Experience with backup and disaster recovery solutions Excellent troubleshooting and communication ...

Bilingual - English and Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience … preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 ...

Bilingual - English and Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience … preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 ...

Infrastructure engineer Permanent Monday - Thursday 8am - 5pm Friday - 8am - 2pm Minworth Infrastructure engineer Job Description Manage and support core IT infrastructure, including Windows Server, Microsoft 365, virtualisation, cloud services, storage, and backup solutions. Ensure infrastructure systems remain secure, reliable, and available across multiple business locations. Support … Infrastructure engineer Essential Experience/Skills/Qualifications Proven experience supporting enterprise IT infrastructure environments. Strong knowledge of Windows Server, Active Directory, Group Policy, Microsoft 365, and Entra ID. Hands-on experience with VMware and/or Hyper-V virtualisation platforms. Experience supporting cloud and hybrid infrastructure ...

performing IT environment. Key Responsibilities Support and maintain core IT infrastructure, including servers, storage and virtual environments Manage and optimise cloud-based services (e.g. Microsoft 365, Azure or similar) Support and troubleshoot networking environments (LAN/WAN, switches, firewalls, VPNs) Monitor system performance and proactively address issues … role Strong knowledge of Windows Server environments and virtualisation (e.g. VMware/Hyper-V) Experience with Powershell & Automation Experience with cloud platforms such as Microsoft 365 and/or Azure Good networking knowledge – including switches, firewalls and general network troubleshooting An understanding of IT security principles ...

service requests through the ITSM system, ensuring timely updates and resolution Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune) Assist with user onboarding and offboarding, including account creation, device … resolution, ensuring a positive user experience Comfortable working both independently and as part of a team Good working knowledge of: Windows operating systems Microsoft 365 (including Azure AD, Intune, Exchange) A proactive attitude and willingness to learn new technologies Committed to professionalism, data security, and safeguarding standards ...

system enhancements. Key Responsibilities IT Support & Systems Administration Provide 1st and 2nd Line support for users across hardware, software, networking, and business applications. Support Microsoft 365 including Outlook, Teams, SharePoint, and OneDrive. Troubleshoot desktop, laptop, printer, and mobile device issues. Assist with user account administration, permissions … Gather feedback from users to identify opportunities for system improvements. Skills & Experience Essential Experience providing 1st and 2nd Line IT Support. Strong knowledge of Microsoft 365, including Outlook, Teams, Excel, SharePoint, and OneDrive. Good understanding of Windows operating systems and desktop support. Basic networking knowledge including ...

platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities … experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with ...

complex technical projects. What you'll be doing: Delivering multi-tier infrastructure support in line with SLAs Installing, configuring and maintaining Windows Server, Microsoft 365, Active Directory and Hyper-V environments Leading server migrations, system upgrades and infrastructure projects end to end Monitoring systems, optimising performance … maintaining technical documentation and system configurations Recommending proactive improvements as technology evolves What we're looking for: Solid hands-on experience with Windows, Microsoft 365, Active Directory and Hyper-V Strong networking knowledge including security concepts and protocols Experience across all support tiers with service desk ticket ...

Platform Developer - Wolverhampton, West Midlands Power Platform,Power Apps, Power Automate, Power BI,Microsoft 365, Dataverse, .NET/C# 50-55k A growing industry leader is looking for an experienced Power Platform Developer to join its in-house development team. Working in an agile environment … support a major transformation programme within a professional services business. This hybrid role will focus on developing, enhancing, and supporting internal business applications using Microsoft Power Platform and .NET technologies. Key Responsibilities Develop solutions using Power Apps, Power Automate, and Power BI Build automation and improve business processes Integrate ...

Platform Developer - Wolverhampton, West Midlands Power Platform,Power Apps, Power Automate, Power BI,Microsoft 365, Dataverse, .NET/C# 50-55k A growing industry leader is looking for an experienced Power Platform Developer to join its in-house development team. Working in an agile environment … support a major transformation programme within a professional services business. This hybrid role will focus on developing, enhancing, and supporting internal business applications using Microsoft Power Platform and .NET technologies. Key Responsibilities Develop solutions using Power Apps, Power Automate, and Power BI Build automation and improve business processes Integrate ...

office-based team, you'll take ownership of end-to-end infrastructure projects across on-prem and cloud environments - including virtualisation, networking, security, and Microsoft 365 platforms. Key Responsibilities: Leading the design and delivery of infrastructure projects, from initial stages through to implementation and handover. Driving cloud … Microsoft 365 initiatives, including migrations, tenant configuration, identity integration, and security enhancements. Engineering and optimising hybrid infrastructure environments, integrating on-prem VMware platforms with cloud services. Delivering platform improvements and transformation projects across compute, storage, networking, and identity. Acting as a senior technical lead on projects, making ...

office-based team, you'll take ownership of end-to-end infrastructure projects across on-prem and cloud environments - including virtualisation, networking, security, and Microsoft 365 platforms. Key Responsibilities: Leading the design and delivery of infrastructure projects, from initial stages through to implementation and handover. Driving cloud … Microsoft 365 initiatives, including migrations, tenant configuration, identity integration, and security enhancements. Engineering and optimising hybrid infrastructure environments, integrating on-prem VMware platforms with cloud services. Delivering platform improvements and transformation projects across compute, storage, networking, and identity Acting as a senior technical lead on projects, making ...

primary IT contact for the business Supporting and maintaining the company's ERP system (Orderwise) Troubleshooting hardware, software, network and Windows-related issues Managing Microsoft 365, user accounts and permissions Supporting approximately 20 office-based users Identifying opportunities to improve systems, processes and efficiencies Ensuring IT systems … systems upgrades, implementations and ongoing improvements What we're looking for Previous experience managing or taking ownership of IT within an SME environment Strong Microsoft 365 administration experience Good understanding of Windows operating systems, networking and general IT infrastructure Experience supporting ERP or business management systems Ability ...

scalable approaches Designing and implementing automation across internal processes and workflows Supporting POC development and helping transition these into live environments Connecting tools across Microsoft 365, Adobe, and AI platforms into cohesive solutions Working on dashboards, reporting, and timesheet automation improvements Exploring and implementing prompting strategies … environments Ability to bridge technical capability with practical business use cases Comfortable working in ambiguous, evolving environments (POC → scale) Experience across tools such as Microsoft 365, Adobe, APIs, or similar ecosystems If you’ve taken AI from idea to real-world impact, this is the kind ...

establish strong customer relationships. You will have a passion for helping clients. This role requires a deep understanding of Managed IT services and ideally Microsoft experience, in particular Modern Workplace/M365. You will be part of a wider dynamic sales team who are results driven, with individuals responsible … developing strategic plans and proactively engaging Intercity Sales teams and customers. Develop strong knowledge of Intercitys Managed IT services, including Service Desk, EUC, JML, Microsoft Modern Workplace, and Security and Compliance. Consultative Selling approach to understand customer needs and challenges to recommend tailored solutions. Build strong relationships with internal ...

high-security projects in a fast-paced environment Tech Stack You’ll work with a modern and diverse technology stack, including: Windows Servers & Microsoft Windows Microsoft 365 Networking (TCP/IP, DNS, DHCP, VPNs, Firewalls) Virtualisation (VMware/Hyper-V) Cloud platforms (Azure or AWS) Service ...