1 to 25 of 63 Permanent Microsoft 365 Jobs in the West Midlands

offers the opportunity to transition from traditional IT solutions to advanced cloud and security technologies. The successful candidate will have experience working with and in-depth knowledge of traditional Microsoft technologies such as Windows Server, Active Directory, Group Policy & Microsoft 365. If successful you will work with the latest Microsoft services, developing expertise in areas such as … Azure Cloud & Virtual Desktops Microsoft Sentinel Microsoft Defender for Cloud Privileged Identity Management Microsoft Defender for Endpoint This position involves operating in a fast-paced MSP environment to ensure the availability, performance, and security of customers' cloud workloads. Key Responsibilities: Provide high-quality support for incidents and service requests raised through our client's Service Desk, working … with technologies such as Active Directory, Azure Active Directory, Group Policy, Exchange Online, Windows Server, and Remote Desktop Services. Respond to monitoring alerts for Microsoft Azure IaaS/PaaS/SaaS services, network connectivity, and Microsoft 365 services to proactively address potential issues. Investigate and resolve security alerts for Microsoft 365 users and More ❯

troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service … Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365/Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with More ❯

Support Engineer, you’ll be the frontline hero for their customers, helping to resolve IT issues quickly and efficiently. You’ll work across a wide range of technologies including Microsoft 365, Windows, networking, VoIP, and cloud platforms. This role is ideal for someone early in their IT career or looking to grow within a dynamic and supportive … connectivity issues Log and track incidents using the service desk platform Escalate complex issues to 2nd/3rd line teams when required Assist with user account management (Active Directory, Microsoft 365) Deliver excellent customer service at all times Support internal documentation and knowledge base updates What We're Looking For 12-24 months experience in a similar … 1st line support or helpdesk role Strong knowledge of Windows OS, Microsoft 365, and basic networking Excellent communication and customer service skills Ability to prioritise and manage multiple tasks in a fast-paced environment A proactive, positive attitude and eagerness to learn Relevant certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus More ❯

in their Technology & Digital function and looking for a Senior Technical Analyst to join the team. This is the senior technical role within the team, responsible for owning the Microsoft stack, shaping cloud services, and driving best practice across infrastructure, security, and device management. Why apply? Competitive salary of £43,320 + £1,680 car allowance plus excellent benefits … Hands-on ownership of Microsoft 365, Azure, Entra ID, Intune and AVD Exposure to modern networking including SASE, SD-WAN and ZTNA Opportunity to make a real impact on security posture and cloud strategy Chance to mentor and develop colleagues within the team The role Lead on Entra ID, Intune, Autopilot and Azure Virtual Desktop Automate deployments … security controls in conjunction with the Head of Service Support and coach Analysts, ensuring a high-quality, customer-focused service What we’re looking for Strong technical expertise across Microsoft 365, Azure, AVD, Intune and Entra ID Good knowledge of networking technologies such as MPLS, SASE and SD-WAN Experience strengthening cyber security posture and compliance controls More ❯

in their Technology & Digital function and looking for a Senior Technical Analyst to join the team. This is the senior technical role within the team, responsible for owning the Microsoft stack, shaping cloud services, and driving best practice across infrastructure, security, and device management. Why apply? Competitive salary of £43,320 + £1,680 car allowance plus excellent benefits … Hands-on ownership of Microsoft 365, Azure, Entra ID, Intune and AVD Exposure to modern networking including SASE, SD-WAN and ZTNA Opportunity to make a real impact on security posture and cloud strategy Chance to mentor and develop colleagues within the team The role Lead on Entra ID, Intune, Autopilot and Azure Virtual Desktop Automate deployments … security controls in conjunction with the Head of Service Support and coach Analysts, ensuring a high-quality, customer-focused service What we’re looking for Strong technical expertise across Microsoft 365, Azure, AVD, Intune and Entra ID Good knowledge of networking technologies such as MPLS, SASE and SD-WAN Experience strengthening cyber security posture and compliance controls More ❯

Junior Dynamics CE Consultant Hereford (Hybrid) Salary: Up to £40,000 + Benefits Method resourcing are proud to partner with a Microsoft Gold Partner specialising in delivering innovative and user-friendly solutions built on the Microsoft 365 and Dynamics 365 stack. The employer's clients range from well-known charities and not-for-profit … training sessions and demonstrations. Provide day-to-day support to clients and build positive working relationships. Continuously develop your knowledge of Dynamics 365, Power Platform, and related Microsoft technologies. Required Skills/Experience: Some commercial exposure to Microsoft Dynamics 365 CE (e.g. support, administration, analysis, or project role). Strong problem-solving ability and … but not essential): Experience with Power Platform (Power Apps, Power Automate, Power BI). Exposure to CRM configuration, testing, or reporting. Knowledge of SQL, JavaScript, or data reporting tools. Microsoft certifications such as PL-200 or MB-910/920. Please note: My client cannot offer sponsorship and can only accept candidates with the right to work in the More ❯

Junior Dynamics CE Consultant Kidderminster (Hybrid) Salary: Up to £40,000 + Benefits Method resourcing are proud to partner with a Microsoft Gold Partner specialising in delivering innovative and user-friendly solutions built on the Microsoft 365 and Dynamics 365 stack. The employer's clients range from well-known charities and not-for-profit … training sessions and demonstrations. Provide day-to-day support to clients and build positive working relationships. Continuously develop your knowledge of Dynamics 365, Power Platform, and related Microsoft technologies. Required Skills/Experience: Some commercial exposure to Microsoft Dynamics 365 CE (e.g. support, administration, analysis, or project role). Strong problem-solving ability and … but not essential): Experience with Power Platform (Power Apps, Power Automate, Power BI). Exposure to CRM configuration, testing, or reporting. Knowledge of SQL, JavaScript, or data reporting tools. Microsoft certifications such as PL-200 or MB-910/920. Please note: My client cannot offer sponsorship and can only accept candidates with the right to work in the More ❯

Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft 365 Copilot and Copilot Studio. … rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and … data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft 365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with More ❯

be doing as an IT Support Engineer: Providing 1st/2nd line support to internal users across multiple locations Managing and maintaining hardware, software, and peripherals Supporting user onboarding, Microsoft 365, Active Directory & Azure AD Troubleshooting network, telephony, and application issues (e.g. SAP B1, FileMaker) Collaborating with third-party vendors and MSPs to resolve issues Creating documentation … bases (Jira, Confluence) What we’re looking for as an IT Support Engineer: Proven background in IT support, ideally across mixed environments (Windows, macOS, mobile) Strong working knowledge of Microsoft 365, AD/Azure, networking (Ubiquiti/Meraki), and cybersecurity tools Experience supporting business-critical systems (ERP/CRM/stock control/payroll apps) Excellent communication More ❯

goals. Key Responsibilities • Lead the delivery of infrastructure and cloud-based projects • Provide high-level support across 2nd and 3rd line issues • Design and implement solutions across Windows Server, Microsoft 365, Azure, and networking environments • Act as technical point of contact for clients during project lifecycles • Collaborate with internal teams to ensure smooth handover and documentation • Mentor … contribute to technical standards# What We’re Looking For • Proven experience in a 2nd/3rd line support or project engineering role • Strong knowledge of Windows Server, Active Directory, Microsoft 365, and Azure • Experience with networking technologies (firewalls, switches, VPNs) • Excellent communication and client-facing skills • Ability to manage multiple projects and prioritise effectively • Relevant certifications (e.g. … Microsoft, CompTIA, Cisco) are desirable What’s on Offer • Salary up to £35,000 • Clear progression path into senior technical leadership • Exposure to varied and challenging projects • Supportive team culture with ongoing training • On-site parking and flexible working arrangement More ❯

an escalation point for complex technical issues, providing advanced troubleshooting, system support and infrastructure management. Responsibilities: Provide 3rd line support across a wide range of technologies, including Window Server, Microsoft 365, Active Directory and more Troubleshoot and resolve escalated incidents and problems Support infrastructure projects, upgrades and migrations Monitor, maintain and improve system performance, security and reliability … Maintain regular communication with customers Skills: Proven experience in 3rd Line Engineer role Previous experience within an MSP environment would be ideal Strong knowledge of Windows Server, Active Directory, Microsoft 365, Azure, IP Networking Strong problem-solving skills and ability to independently Excellent communication skills If you are a driven and technologically skilled 3rd Line Engineer looking More ❯

Please note we cant offer sponsorship for this role and Must be UK based About Us We're a technology consultancy helping organisations get the most out of the Microsoft ecosystem. From charities to enterprises, we deliver tailored solutions, consultancy, and long-term support. The Role We're seeking a Solution Architect to design and deliver Microsoft Dynamics … gathering, and solution design Act as design authority and ensure best practices Support pre-sales: tenders, demos, PoCs Collaborate with delivery teams and stakeholders Keep up to date with Microsoft Cloud technologies What We're Looking For Strong Dynamics 365 CE/Business Central expertise Hands-on with Power Platform (PowerApps, Automate, Dataverse) Knowledge of Azure & Microsoft 365 Experience with Agile, DevOps, and delivery lifecycles Strong consultancy, communication, and stakeholder skills Microsoft certifications (or willingness to maintain) Nice to Have: Power BI, JavaScript/C#, SSRS Why Join Us? Salary up to £90k + excellent benefits Hybrid working (flexible balance of office & remote) Varied projects across multiple industries Professional development & certifications supported Collaborative More ❯

of Technical Services Clients and End Users Essential Skills & Knowledge Proven experience in a senior or 3rd line IT support role, ideally within an MSP environment. Advanced knowledge of Microsoft Windows Server platforms. Proficiency with Active Directory, Group Policy, DNS, DHCP, and general domain infrastructure. Strong experience with Microsoft 365 (Exchange Online, SharePoint, EntraID/Azure … AD). Familiarity with virtualization technologies such as VMware ESXi and Microsoft Hyper-V. Confident in managing firewalls and understanding network security best practises. Skilled in backup solutions and disaster recovery planning. Excellent problem-solving, diagnostic, and communication skills. Comfortable working independently and managing escalations with minimal supervision. Exposure to Azure AD Conditional Access, Intune, or Defender for Endpoint. More ❯

companies to ensure computer and telephony systems and software are operating to agreed service levels Supporting and maintaining key IT infrastructure, networks, and cloud-based systems, such as Office 365 and Azure AD. As well as the setup of computers, mobile devices and other peripherals Setting up remote users PC requirements including VPN connection, encryption, email, anti-virus … strong customer focused approach with a positive and friendly mindset - capable of understanding customer needs High level of attention to detail and good problem-solving skills Proficient use of Microsoft Azure/365, Microsoft Office and other software products Experience and exposure to hardware such as firewalls, switches, storage arrays and printers Experience with Mobile Device More ❯

Requirements Education: Bachelors degree. Languages: English (required); German (beneficial). Experience: 3+ years in business/system analysis, IT systems design, and project management. Technical Skills: Strong proficiency in M365, Microsoft Visio, and Microsoft Project. Skilled in ITIL, data analysis tools, and business process modelling. S oft Skills: Excellent communication and interpersonal skills. Creative problem-solving and customer More ❯

reviews. Drive continuous improvement in monitoring, automation, and performance optimisation. Essential Skills and Experience Strong background in managing IT infrastructure in enterprise or mid-sized environments. Solid experience with Microsoft technologies including Microsoft 365, Azure, and Active Directory. Good understanding of networks, servers, storage, and virtualisation. Knowledge of cyber security principles, tooling, and incident response. Ability … services. Comfortable working both independently and collaboratively across teams. Familiarity with IT service management frameworks (e.g. ITIL) and best practice methodologies. Desirable Skills and Qualifications Relevant industry certifications (e.g. Microsoft Certified, CompTIA Security+, ITIL, etc.) Experience working in regulated environments with a focus on data protection and compliance. Exposure to cloud security, identity management, and endpoint protection tools. Understanding More ❯

infrastructure, applications, and networks - no two days are the same. What you'll be doing Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft 365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep … re looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills - able to support colleagues at all levels. Full More ❯

as a technical escalation point during complex deployments. The ideal Project Engineer will have experience with: A background working in a Managed Service Provider (MSP) environment. Strong knowledge of Microsoft technologies including Windows Server (Apply online only , Windows 10/11, Active Directory, and Office 365. Virtualisation technologies such as VMware ESXi 7.0 and Hyper-V. Backup and recovery More ❯

as a technical escalation point during complex deployments. The ideal Project Engineer will have experience with: A background working in a Managed Service Provider (MSP) environment. Strong knowledge of Microsoft technologies including Windows Server (Apply online only)), Windows 10/11, Active Directory, and Office 365. Virtualisation technologies such as VMware ESXi 7.0 and Hyper-V. Backup and recovery More ❯

Demonstrate a standard of computer literacy. X X X X Desirable: Ability to diagnose basic issues in IT equipment. Experience of using Windows 10/11 Experience of using Microsoft Office Experience of using Microsoft 365 X X X X X X X Personal/Behavioral Attributes Essential: S/L I A Excellent communication skills. More ❯

environments. Using remote monitoring and management tools to diagnose and resolve technical issues. Maintaining accurate technical documentation. Supporting client devices (Windows, Mac, Android, iOS) and Windows Server environments. Managing Microsoft 365 and cloud services (Azure, AWS). Configuring and supporting network infrastructure including routers, firewalls, and switches. Assisting with managed services such as connectivity, hosted telephony, backup More ❯

primarily first-line support to users submitting IT Helpdesk tickets, and being a crucial resource in completing IT-related projects. The role will involve face to face, telephone, and Microsoft Teams communication with end users to confirm and troubleshoot problems they are facing. As training in organisational software and systems progresses, the successful candidate will work towards providing elements … Respond to and escalate IT Helpdesk tickets as appropriate. Set up and manage user accounts and company devices per IT procedures. Maintain and update software systems including Sage 200, Microsoft 365, and others. Ensure timely updates and security compliance across all devices. Manage IT inventory and maintain accurate documentation. Operate with integrity and assess cross-departmental impact … of IT changes. Required skills: Strong interest in technology and ability to self-manage tasks. Familiarity with Windows 10/11 and Microsoft Office applications. Willingness to learn business processes and systems. Team-oriented with effective communication and support skills. High integrity, ownership and problem-solving mindset. Patient and clear communicator with colleagues and customers. Additionally, the following experience More ❯

of IT infrastructure. You will work on projects, day-to-day support, and optimisation initiatives, helping the business leverage technology effectively and securely. Key Responsibilities Manage, maintain, and support Microsoft 365, Windows Server, Active Directory, and related infrastructure. Administer and troubleshoot networking equipment, including switches, routers, firewalls, and VPNs. Implement and support virtualisation platforms (VMware, Hyper-V … technical issues. Collaborate with colleagues to plan and implement infrastructure improvements. Skills and Experience Required Proven experience in an infrastructure or senior IT support role . Strong knowledge of Microsoft technologies, networking fundamentals, and cloud platforms. Experience with virtualisation (VMware or Hyper-V). Solid troubleshooting and problem-solving skills. Excellent communication skills, able to explain technical concepts to More ❯

sites will be required, so must have a driving licence. What you'll need to succeed Experience supporting and maintaining IT infrastructure, networks and cloud-based systems (eg Office 365 & Azure AD) and setup of computers, mobile devices and other peripherals.Experience setting up remote user PC requirements, including VPN connection, encryption, email, antivirus and server access. Experience building More ❯

such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line More ❯