to maintain and improve local IT infrastructure. Configure, install and maintain desktops, laptops, switches, routers, printers, and firewalls. Assist with network cabling and general infrastructure tasks. Provide peripheral and mobiledevice support including telephony systems. Manage hardware deliveries, storage, and disposal in accordance with company procedures. Perform PC imaging, equipment repairs, and device recycling tasks. Maintain accurate … records of incidents, assets, and service requests via the service management tool. Administer user accounts and security access using Microsoft Active Directory. Work with Microsoft Intune and basic PowerShell scripts (desirable). Travel to other UK sites as required (full UK driving licence essential). Experience Experience in a service desk or IT support role. Strong working knowledge of … Windows 11, Microsoft 365, and Active Directory. Good understanding of LAN/WAN, TCP/IP and general networking principles. Familiarity with mobiledevicemanagement (Microsoft Intune preferred). A passion for IT and willingness to learn and grow within the role. Organised, self-motivated, and able to manage workload independently or as part of a team. More ❯
Drive Innovation as a Business Mobile Product & Propositions Lead! Intercity Technology is seeking an experienced and visionary Business Mobile Product & Propositions Lead to lead the evolution of our mobile product portfolio and drive customer-focused innovation. This strategic and hands-on role is central to shaping the future of our Business Mobile offerings, working across teams … and with external partners to deliver market-leading propositions. If youre passionate about mobile technology, thrive in agile environments, and excel at turning insights into impactful solutions, this is your opportunity to make a real difference. Key Responsibilities as aBusiness Mobile Product & Propositions Lead: Product Strategy & Innovation Lead the development of mobile propositions from concept to market. … personas, and customer problem/solution statements. Create compelling sales enablement materials and agile minimum viable propositions. Launch pricing bundles and commercial strategies to drive new business. Product Lifecycle Management Manage new product introductions, vendor evaluations, and portfolio maintenance. Oversee the sunsetting and retirement of outdated products. Ensure technical, sales, and commercial readiness across the portfolio. Operational Excellence Define More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Crimson
oriented, consistently maintaining a positive work attitude. Proficient in supporting Apple macOS and iOS devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including imaging, deployment, and … asset tracking. Exposure to mobiledevicemanagement (MDM) and BYOD policy implementation. ITIL certification or working knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a More ❯
as a deputy to the IT Manager when required What you’ll bring: Proven experience in administering Microsoft 365, Intune, SharePoint, Teams, Defender & Entra Hands-on skills in database management (SQL) and mobiledevicemanagement tools (Apple BM, Intune) Excellent communication skills across technical and non-technical teams Practical exposure to cloud platforms, backup/disaster More ❯
and phones Ensure the companies 365/SharePoint environment remains secure and develop as business needs require. Administration of Time and attendance and several other business systems Assist with Mobiledevicemanagement Work on IT projects which may include documentation, training, testing and Implementation Ensure application and software upgrades are completed to maintain security compliance Assist in … of cyberattack Cyber Security Awareness & checks Understand the intention behind Company policies to a degree to be able to advice/contribute on new procedures or problems Asset Database management The successful candidate for the IT Support Engineers position will have the following experience: 3 - 5 year’s experience as a IT Support Engineer (Essential) Knowledge of operating systems More ❯
and able to work without direct supervision, taking responsibility for completing assigned tasks to the required deadlines. • The ability to work under pressure and prioritise workload effectively • Experience in mobiledevicemanagement would be advantageous • Ability to communicate effectively at all levels More ❯