5 of 5 Permanent Network Management Jobs in the West Midlands

will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks - We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep … things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? As part of a 24/7 shift rota, you'll play a vital role in overseeing our strategic network and facilitating smooth service transitions. Your responsibilities will … involve troubleshooting, issue resolution, and fostering effective communication with customers and various stakeholders. You'll be working to meet 99.99% network availability and management of customer incidents and faults within agreed SLAs. You'llsupport rapid restoration of network fault resolution prior to critical servicefailure where possible, ensuring that 3rdPartyteam remain within agreed fault management guidelines. You More ❯

and day-to-day maintenance of systems for all users · Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation · Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) · Assist with software installation, network management, and IT security initiatives · Develop IT solutions using languages such as PHP, Python, C#.net … Have a HNC/HND or degree in IT, Software Development, or related field · Be experienced in IT or software development roles · Possess a strong understanding of IT infrastructure, network protocols, and IT security principle · Have experience with Windows Server, virtual desktops, SSH, cloud-based management tools, Jira, Confluence, GitHub, and BI reporting tools THE COMPANY: We manufacture … have worked in any of the following roles and/or markets, and worked with the following products and/or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel More ❯

Mandate Skills: Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Responsibilities: Team Leadership & Management • Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers • Set clear objectives, performance metrics and ensure regular feedback and reviews. • Ensure seamless collaboration between in-country and offshore teams, maintaining consistent process and standards. Incident … Problem Management • Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. • Act as an escalation point for high-priority incidents, ensuring timely and effective communication with stakeholders. • Drive root cause analysis and implement corrective and preventive actions. Operational Excellence • Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. • Identify opportunities to automate … streamline and improve monitoring and fault management processes. • Monitor team workload and ensure efficient resource allocation. Stakeholder Communication • Provide clear and concise updates to internal stakeholders during incidents and planned works. • Collaborate with engineering, field, and project teams to support network change and maintenance activities. • Produce regular reporting on incident trends, team performance, and network health. Key More ❯

Mandate Skills: Broadband with FTTH, FTTX, Fixed wireless access, Routing, Switching, CCNP & Above certifications. Responsibilities: Team Leadership & Management • Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers • Set clear objectives, performance metrics and ensure regular feedback and reviews. • Ensure seamless collaboration between in-country and offshore teams, maintaining consistent process and standards. Incident … Problem Management • Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. • Act as an escalation point for high-priority incidents, ensuring timely and effective communication with stakeholders. • Drive root cause analysis and implement corrective and preventive actions. Operational Excellence • Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. • Identify opportunities to automate … streamline and improve monitoring and fault management processes. • Monitor team workload and ensure efficient resource allocation. Stakeholder Communication • Provide clear and concise updates to internal stakeholders during incidents and planned works. • Collaborate with engineering, field, and project teams to support network change and maintenance activities. • Produce regular reporting on incident trends, team performance, and network health. Key More ❯

across the Midlands and Northwest. Key Responsibilities: Provide on-site IT support across multiple school sites Install, maintain, and troubleshoot Windows operating systems (client and server) Configure and manage network switches and wireless systems Support and maintain AV equipment, including projectors, screens, and sound systems Assist with user account management, software deployment, and IT housekeeping tasks What We … experience supporting IT in a school or education setting Strong understanding of Microsoft operating systems (Windows 10/11, Server 2016/2019+) Experience with switch configuration and wireless network management Experience of a server based network environment Familiarity with audio-visual equipment and its integration in classrooms Excellent communication skills and a friendly, professional approach A … application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include School IT Support Technician, Network Support Technician, ICT Technician, Desktop Support Engineer, AV Support Technician, Field IT Engineer, Systems Administrator, IT Support Engineer, IT Field Technician, Education Technology Specialist. More ❯