1 to 5 of 5 Permanent Performance Measurement Jobs in the West Midlands

effective mitigation measures. Manage the implementation of designated projects. Ensure the project plan is maintained from inception to completion Monitoring and communicating project financial performance and administration to the Lead PM so that you can review targets against budget Oversee and support your team to co-ordinate operatives, suppliers … statutory requirements including Health and safety Check and comment on designs and specifications provided by consultants for larger capital projects Monitor working procedures and performance of suppliers with particular regard to health and safety. Liaise closely with Technical Services, and Estates Maintenance Managers to assist with monitoring and performance measurement Responsible for undertaking work in any other building/property/location as required What can we offer you? On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes; 25 days annual leave(+ public holidays) Life Cover equivalent to more »

to obtain necessary documentation for service engineers Collaborate with customers and internal teams to provide technical support, answer enquiries and offer guidance Conduct system performance evaluations, measurements and analysis to optimise cooling efficiency Maintain accurate records of all service and commissioningactivities, including repairs Train and mentor other technicians, ensuring more »

as this, they will also be required to assist the Bureau Manager within the identification of areas for improvement within the Bureau and compile performance reports for contractors and key stakeholders. Qualifications The ideal candidate must have experience and knowledge of Trend. They also ideally have knowledge of BEMS … vision, Siemens or Tridium. Other skills and experience required includes: Experience within a professional customer services Understanding of FM and support services contracting and performance measurement and monitoring Understanding and experience of the retail industry desirable Excellent verbal communication skills and good telephone manner IT literate with experience more »

and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and … best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support specialists, providing coaching, mentoring and performance management. Allocate resources effectively, monitor workload, and provide guidance to team members to ensure optimal support delivery. Conduct regular performance evaluations, identify training … support, leveraging automation, tools, and best practices to enhance efficiency and effectiveness. Collaborate with development teams to provide feedback on product usability, stability, and performance, suggesting enhancements or bug fixes as needed. Qualifications To apply for the role of Head of Product Support , you will possess the following skills more »

and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and … best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support specialists, providing coaching, mentoring and performance management. Allocate resources effectively, monitor workload, and provide guidance to team members to ensure optimal support delivery. Conduct regular performance evaluations, identify training … support, leveraging automation, tools, and best practices to enhance efficiency and effectiveness. Collaborate with development teams to provide feedback on product usability, stability, and performance, suggesting enhancements or bug fixes as needed. Qualifications To apply for the role of Head of Product/Application Support , you will possess the more »