Desktop Support Analyst / 2nd Line Support Analyst
Birmingham, West Midlands, United Kingdom
DGH Recruitment
be expected to: Technically resolves end users Incidents and fulfils Service Requests, across all supported IT devices in accordance with agreed service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as More ❯
Employment Type: Permanent
Salary: £35,000
Posted: